Job Advert Details
Some careers shine brighter than others
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
The Senior Programme Lead is accountable for leading complex, high-value payments programmes within Collections and Digital Merchant Services. This role drives end-to-end delivery across business, product, technology, operations, and external partners, ensuring outcomes are delivered at pace, within governance, and aligned to the bank’s payments functional architecture and strategic roadmap.
What you’ll do
- Lead large-scale payments Programme (typically US$10m+), owning delivery from initiation through to implementation and benefits realization.
- Provide strong leadership across cross-functional teams including Technology, Operations, Business, Product, and Partner/Vendor teams, ensuring clear ownership, alignment, and delivery cadence.
- Shape and maintain Programme plans, delivery roadmaps, milestones, dependencies, and critical path management across multiple workstreams.
- Drive Programme governance, including steering committees, status reporting, RAID management, and decision logging, ensuring transparency and timely escalation.
- Own Programme financials: budgeting, forecasting, actuals tracking, financial governance, and investment case support.
- Ensure solutions align to payments functional architecture and target-state design principles, including integration patterns and platform strategy.
- Partner closely with engineering and architecture teams to guide delivery across modern payment technology stacks, including microservices and multi-tier architectural frameworks.
- Support delivery and adoption of payment message standards, with strong working knowledge of MT and MX formats (e.g., SWIFT MT and ISO 20022 MX).
- Manage stakeholder expectations proactively, balancing scope, time, cost, risk, and quality while maintaining strong control of change.
- Ensure delivery meets operational readiness requirements, including controls, resilience, support model, and handover to BAU.
What you need to have to succeed in this role
- Very strong understanding of payments functional architecture and how it applies within a large banking environment.
- Proven Programme management experience delivering complex initiatives with budgets exceeding US$10m.
- Strong understanding of payment technology stacks in large banks, including microservices and multi-tier architectural frameworks.
- Demonstrable experience leading Programme in Collections and/or Digital Merchant Services, working across multiple stakeholder groups (Tech, Ops, Business, Product, and Partners).
- Strong understanding of MT and MX message formats and their practical implications for delivery, testing, and migration.
- Strong grasp of Programme governance fundamentals and project financial management (budgeting, forecasting, benefits, and controls).
- Excellent communication and influencing skills, with the ability to drive decisions across senior stakeholders and diverse teams.
- Strong delivery discipline: structured planning, risk management, dependency management, and execution focus.
Nice to have
- PMP certification.
What we offer
The pay range for this role is 21 142 PLN - 25 000 PLN (monthly, gross).
Additional car allowance in the amount of 4786 PLN (monthly, gross).
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Cafeteria platform
- Employee assistance program
- Additional contributions to PPK scheme
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioral test (for external candidates only)
- Telephone screen (for external candidates only)
- Interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com