HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Global Receivables and Trade Finance  Customer Surveillance Analyst.

Principal responsibilities 

• Review and analyze cases triggered by system for GTRF(Global Receivables and Trade Finance )customers using available Bank systems, reliable information available over the public domain and other available intelligence databases to assess commercial viability and / or genuineness.
• Perform detailed analysis of the customer relationship and validate the event / scenario triggered to identify any anomalies/risk indicators related to Money Laundering and Fraud.
• Write investigative narratives of adequate quality and ensuring that conclusions are supported with clear rationale and evidence.
• Immediately escalate any anomalies / risk indicators which cannot be discounted to Global Trade Triage (GTT) Team. Provide detailed rational, with evidence.
• Work independently to complete assigned tasks within the established process SLAs while ensuring that productivity and quality levels are achieved as per the standards agreed for the process
• Analysts will also be required to work closely with Senior Analysts who will provide SME guidance and a first check on the quality of the Analyst’s work output.
• All data requirements (timesheets and ad hoc process information) are accurately updated in a timely manner
• Issues / problems are effectively investigated and resolved or are appropriately referred with recommendations to the LineManager
• Liaising, where necessary, with other internal stakeholders such as GTRF , relevant Line of Business Relationship Managers (RMs) in accordance with the procedure requirements
• Demonstrate current knowledge of GTRF products, systems, policies and procedures as well as FCC policies and procedures so that daily processes are continually implemented in a defect free environment
• Issues / problems in the effective management of daily processes are sufficiently investigated, escalated and duly resolved; close working relationship to be maintained internally with the Senior Analysts.
• Provide accurate and valid referrals to GTT.
• Preparing process related MI and assist Manager on the ad hoc requests received from Management/onshore team
• The role holder needs to share case experiences within the team so as to provide a better insight to the other investigators for arriving at an informed decision

• A minimum of 5 years of experience in the below domain
• Graduate / Post- Graduate in Business Management, Economics, Commerce or equivalent is a must
• GTRF Experience.
• Awareness of regulations affecting the GTRF business particularly, anti-money laundering, sanctions, customer data privacy, conflicts of interest and anti-bribery.
• Preferred: Previous experience as GTRF , GTRF processing centers, GTRF product management, GTRF risk management, GTRF FCC (Financial Crime Compliance) etc
• Additional qualifications any certifications on Compliance / AML related would be an added advantage 

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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