HSBC Group

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Global Trade solutions - Customer Surveillance Analyst

Business: Risk & Compliance

Principal responsibilities

• Review and analyse cases triggered by GSNA system for GTRF customers using available Bank systems, reliable information available over the public domain and other available intelligence databases to assess commercial viability and / or genuineness.
• Perform detailed analysis of the customer relationship and validate the event / scenario triggered to identify any anomalies/risk indicators related to Money Laundering and Fraud.
• Write investigative narratives of adequate quality and ensuring that conclusions are supported with clear rationale and evidence.
• Immediately escalate any anomalies / risk indicators which cannot be discounted to GTT Team. Provide detailed rational, with evidence.
• Work independently to complete assigned tasks within the established process SLAs while ensuring that productivity and quality levels are achieved as per the standards agreed for the process.
• Analysts will also be required to work closely with Senior Analysts who will provide SME guidance and a first check on the quality of the Analyst’s work output.
• All data requirements (timesheets and ad hoc process information) are accurately updated in a timely manner.
• Issues / problems are effectively investigated and resolved or are appropriately referred with recommendations to the Line Manager.
• Liaising, where necessary, with other internal stakeholders such as GTRF BFCR, relevant Line of Business Relationship Managers (RMs) in accordance with the procedure requirements
• Demonstrate current knowledge of GTRF products, systems, policies and procedures as well as FCC policies and procedures so that daily processes are continually implemented in a defect free environment.
• Issues / problems in the effective management of daily processes are sufficiently investigated, escalated, and duly resolved; close working relationship to be maintained internally with the Senior Analysts.
• Ensure performance always meets the requirements of any relevant service level agreements and adheres to, Market, Regional, Group and Regulatory policies.
• Support regulatory, audit and assurance reviews as required.

• A minimum of 5 years of experience. Applications are invited from candidates possessing a desirable mix of skills related to two or more of the below outlined domains
• GTRF Experience, basic understanding of Money Laundering and other FCR risk areas
• Awareness of regulations affecting the GTRF business particularly, anti-money laundering, sanctions, customer data privacy, conflicts of interest and anti-bribery.          
• Existing Financial Crime, Investigations and compliance background and experience
• Previous experience as GTRF BD, GTRF processing centers, GTRF product management, GTRF risk management, GTRF FCC etc         
• Previous experience in investigations, FCC, Sanctions, TM, etc
• Good spoken and written communication skills with the ability to draft written summaries and communicate conclusions effectively in a clear, concise, and professional manner.
• Good critical thinking and analytical skills. Ability to make informed risk-based decisions and support with robust supporting rationale.
• Experience of analysing transaction data, along with customer data and external research finding, to assess whether activity is unusual and poses possible financial crime risk.
• Collaborative working style with colleagues and broader stakeholders within a cross-border and LoB matrix organisation.
• A motivated self-starter who could work effectively alone and under pressure.
• Capable of picking up, and applying, new ideas/concepts quickly with positive 'can do' attitude.

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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