Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
GCOO is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. GCOO combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking ambitious individuals to join this team in the role of GCOO Management Associate.
Principle Responsibilities:
Assist with day-to-day operations and administrative tasks for the whole GCOO (including relevant teams: Operations, Performance Services, Corporate Services, Procurement, Chief Control Office and Data & Architecture Office) to provide essential support for the bank through operations, technology, and key central business services:
✓ Operations: handle daily operational transactions for Wholesale and Retail clients accurately in accordance with agreed quality standards, ensure that transactions are executed in accordance with the established procedures and standards, demonstrate ways to improve service quality and exceed customer’s expectations;
✓ Performance Services: work with teams internally and externally out of GCOO to provide business management support (e.g. communications, strategy execution, financial management, governance and people engagement, transformation, administrative matters, etc.) and a wide range of employee services and benefits;
✓ Corporate Services: support Corporate Services functions including facilities management, space planning, property acquisition & disposal, leasing, health & safety, maintenance, design, construction and critical facilities management
✓ Procurement: assist with procurement activities to manage E2E lifecycle of all products, services and solutions provided to HSBC by external third-party vendors
✓ Chief Control Office: assist the Control Office with compliance monitoring, risk assessments, audits, etc.
✓ Data & Architecture Office: assist to align with the Group Data strategy to protect, enhance and unlock data cross HSBC
Identify best practice opportunities within the team
Contribute to the creation of a supportive work environment driven by HSBC values
Demonstrate ways to increase productivity in the process
Information
To be successful in the role, you should meet the following requirements:
• Graduate with an undergraduate or post graduate Degree before 2024 in operations management, project management, strategic management, business management, banking or equivalent from a recognised university in Vietnam or overseas. Currently hold a minimum 3.2 cumulative GPA or overseas equivalent
• Experience with financial planning
• Good knowledge of the products/systems/applications used in the operational environment.
• Strong interpersonal skills.
• Effective communication skills/ problem solving skills
• Proficiency in Data Analytics/ Microsoft Office/ Power BI/ Organizational skills
• Have the legal right to work in Vietnam
• Be fluent in English and Vietnamese
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited