HSBC Group

Job description

Some careers open more doors than others. 

 

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. 

 

Our technology team builds innovative digital solutions rapidly and at scale to deliver the next generation of banking services for our customers around the world.

 

We are currently seeking a high calibre professional to join our team as a Head of Transfer Agency, Pensions, Trustee and Private Assets Technology.

 

Securities Services Technology is a global tech function responsible for the delivery of strategic, regulatory, BAU and service sustaining technology change, as well as the ongoing support of the technology platform supporting the SSv business. SSv Tech is a key enabler for the SSv Growth strategy, providing technology programme delivery expertise alongside architecture, development and support for both new and existing platforms.

 

As part of the Transfer Agency, Pensions, Trustee and Private Assets Value Streams, Transfer Agency / Pensions / Trustee / Private Assets services a range of international clients. SSv Tech provides the technology and solution design capability cross these services to maintain and improve existing services and develop innovative propositions that ensure SSv remains competitive in the market.

 

The role location is based in Singapore however China (includes Hong Kong) will also be considered. The role reports into the Head of Funds Technology, under the CIO of Securities Services Technology, focusing on the global traditional Transfer Agency & Pensions platforms.

 

Accountabilities

• Leadership of a multi discipline team circa 100+ FTE across multiple locations.
• Management of technology delivery budget circa 20m USD annually, including major client change pipelines.
• Enabling delivery of SSv strategy through support and delivery of the technology platform.
• Service Management of all SSv systems and platforms owned by the role including delivery of new features and functionality, maintenance, as well as production management, service availability and vendor management.
• Designs and leads the technology delivery teams in line with the SSv Tech architecture principles.
• Developing relationships with all interested parties within SSv and with our clients.
• Works with the Head of Transfer Agency/Pensions/Trustee/Private Assets Product/Product Delivery and Operations to agree priorities for technology and change delivery that meet business objectives whilst optimising available resources and managing risks to service availability.
• Continually seeks to promote innovate solutions to business problems through technology.
• Resource and financial management for the function.
• Collaborates with other delivery teams to ensure optimum deployment of delivery resources.
• Works closely with the Value Stream peers to define a common vision & outcomes plus set OKR’s 
• Drives governance that is accountable and meaningful, supporting delivery and aligned with Group practices.
• Promotes an environment of inclusion, diversity, collaboration and trust within the Group, helping teams to define the plans and to remove their barriers to delivery.
• Inspire confidence in the future vision and generate excitement, enthusiasm and commitment in their teams.
• Fosters strong working relationships across the SSv Tech and wider SSv.
• Promote the value of challenging the status quo, seeking to improve ways of working and having a forward-thinking mind-set, in line with the Group’s Values and Strategy.

Requirements

Knowledge

• Securities Services business knowledge, specifically Fund Administration (Fund Accounting and Transfer Agency Middle Office / Trustee and Private Assets). 
• Management of change within a tech environment, large scale budgetary and vendor management
• Change delivery practices including a working knowledge of a range of methodologies e.g. Waterfall, Agile, DevOps, etc.
• IT Service Management frameworks, in particular ITIL or similar.
• An understanding of the product development lifecycle, SDLC’s, Operational Efficiency processes, strategic change management.

Experience

• Leading, building and motivating large scale high performing teams across multiple geographies and cultures, minimally 15 years’ experience
• Influencing and negotiating at Director and Managing Director level within a similar commercial environment, global and regional, minimally 10 years’ experience 
• An innovating thinker in touch with the latest technologies developments and an ability to challenge ways of working and think Agile and DevOps
• Inspires trust through credibility evidenced via exceptional communication skills both written and verbal.
• Management of vendors and externally hosted platforms on both public & private cloud
• Demonstrates a driven and execution-focused attitude, driving solutions towards closure in an urgent and professional manner.
• Budget and financial management of over 25mUSD per year, over multiple (5+) budgetary cycles

Opening up a world of opportunity

www.hsbc.com/careers 

 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.