Job description
If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of
Manager Financial Crime - Investigative Reporting
Role purpose
Responsible for managing a team of investigators (generally between 8-12 investigators) tasked with conducting investigations in accordance with the Investigative Reporting Instructions.
Direct the teams to ensure processes are implemented in accordance with procedures and quality decisions and written products are produced in a timely manner.
Main activities:
Effective and timely investigation into assigned cases in accordance with agreed standard for reporting requirements and service level agreements. These cases may include:
Cases generated by transaction monitoring systems, including the DRA;
FC-Unusual Activity Report raised from various parts of the bank, and referred, as appropriate, by Triage to Investigative Reporting;
Escalated cases identified by true matches to screening lists by Name Screening teams;
Cross-border referrals; and
Escalated cases from Fraud Operations.
Ensure investigators perform, in line with the Instructions, in order to identify any probable financial crime related issues, or mitigation of any financial crime risks.
Ensure through manager review that high quality investigative assessments are made and high quality final products (Investigation Report or closing summaries) are prepared and the case file is populated with appropriate documentation.
Ensure that the correct review recommendations are made as appropriate, which may include referral to the MLRO or designated in-market Investigators as to whether a Suspicious Activity Report (SAR) should be filed; referrals to other Investigations teams (Complex Investigations or Major Investigations); or to seek advice from Subject Matter Experts (e.g. AB&C, Sanctions Advisory and Tax Transparency etc.), where appropriate.
Ensure that appropriate referrals for action are identified and completed, including but not limited to recommendations for exit, and KYC/CDD refresh referrals.
Ensure where appropriate, interaction with relevant stakeholders, including other Investigations team as well as Customer Selection Exit Management (CSEM) Secretariat or other representatives to manage financial crime risk is done in accordance with procedures.
Provide information on completed investigations to Senior Management and other internal stakeholders for risk management, where appropriate.
Deliver to team, post receipt from Accredited Trainers, training modules under the Continuous Training Programme, for embedding.
Lead on collaboration and provision of feedback, where appropriate, with/to Transaction Monitoring Operations, Fraud Operations and Name Screening teams, where appropriate.
Conduct regular team meetings and huddles with team as well as individual 1:1s sessions to cover performance, provide feedback and facilitate personal development planning.
Requirements
Universal banking experience across Retail, Commercial and Banking and Markets
Money Laundering investigations experience
Familiarity and experience with the case management system (Universal Case Management (UCM)
Experience with banking core customer data management systems applicable to the relevant market
Experience of identifying activity indicative of financial crime risk, i.e. money laundering, terrorist financing, etc. risk
Strong critical thinking and analytical skills. Ability to make informed risk-based decisions with robust supporting rationale.
Experience in undertaking investigations/analysis into customer activity with the ability to draw inferences from noted behaviour, including transactional profile, against expectation established from KYC/CDD data
Experience in writing reports
Proven high quality spoken and written communication skills with the ability to draft reports and communicate conclusions effectively, in a clear, concise and professional manner
Consistently achieve objectives set and take action to improve own performance
Strong organisational skills
Collaborative working style with colleagues and broader stakeholders within a cross-border and LoB matrix
Organisation skills
Prior regulatory or law enforcement investigations experience is advantageous
ACAMS or International Compliance Association (ICA) certificate/diploma, or equivalent qualifications
Strong communication with good inter-personal and influencing skills
Receptive to accepting and effecting change
You’ll achieve more when you join HSBC!
At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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