HSBC Group

A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Chief Control Office

Chief Control Office (CCO) consists of subject matter experts in risks and controls. The team is responsible for managing risks in Digital Business Services (DBS) and throughout the Bank in a proactive and effective manner, enabling the Bank to thrive. We play a key role in monitoring and managing a wide range of risks and controls, driving a strong risk culture, ensuring customer protection, operational excellence as well as providing professional advice and recommendations as a trusted business partner.

As a member of CCO, you will assist in formulating proactive risk management strategies, driving continuous improvements, fostering an effective risk and control environment, and structuring comprehensive, risk based commercial solutions to help the businesses and functions grow safely and operate efficiently. Additionally, you will be able to develop meaningful connections across the Bank, as well as actively learn and develop for a great employee experience.

We are seeking high caliber individuals to join our Chief Control Office as Manager, Governance & Control.

Principal responsibilities

• Provide support to risk governance committees, prepare meeting materials and management reports for robust governance and oversight
• Establish strong collaboration with business and functions across the Bank (e.g. Business Lines, IT, Operations, Procurement, Corporate Services, Risk & Compliance etc.) in driving proactive identification, assessment and root cause analysis of material risk issues and events; advising and facilitating the design and implementation of effective and sustainable controls
• Prepare and perform regular risk and control assessments, driving actions to address areas with increased risks and follow through to successful closure
• Conduct process deep dives and thematic reviews to assess controls effectiveness
• Challenge the status quo and identify opportunities for continuous improvements in policies, processes and controls to ensure they are fit for purpose
• Keep abreast of industry and regulatory developments in risk management, and internal policy changes. Initiate proactive read-cross and gap analyses to continuously optimize the Bank’s risk management capabilities

Requirements

• University Graduate in Business/Finance/Risk Management or related subject
• Over 5 years’ experience in managing risks and controls at banks / financial institutions. Exposure to audit / compliance is an advantage
• Good communication skills and abilities to interact with a wide range of stakeholders
• Great sense of ownership, attention to details and analytical abilities
• Quick learner, agile and adaptable to changing priorities and tasks
• Good understanding of operational risk management, internal controls and regulatory requirements
• Strong command of spoken and written English and Chinese

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