Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific Region.
Our Employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.
Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking a high calibre professional to join our team as a Manager, Insurance Insights (6 months fixed term contract).
Principal Responsibilities
In this role you will
- Manage and streamline production of management information for senior stakeholders
- Apply advanced analytic to core Life Insurance portfolio, and emerging strategic initiatives, e.g.: Employee Benefits, Health & Wellness
- Automate detection of pattern changes in customer behaviours, channel performances, servicing quality etc. to timely alert relevant stakeholders for actions and investigations
- Pioneer in adopting BigData and Machine Learning technologies in refining Customer Lifecycle Management
- Uplift campaign effectiveness, cross selling ratio, and customer experiences backed by insights generated from in-depth analysis on customer behaviours, transaction patterns, and channel preferences
Requirements
To be successful, you will
- Degree in Data Sciences, Finance, Business Management etc
- Prior experience in financial services, particularly insurance or wealth management distributions
- Solid experience in managing production of management information and advanced analytics
- Highly competent in visualization & analytics tools, e.g.: Qlik, Python, Google Cloud etc
- Good understanding of key internal and external performance metrics
- Highly effective communication and interpersonal skills, with excellent relationship building and stakeholder management skills
Opening up a world of opportunity
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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