Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Manager - Product Engineering
Principal responsibilities
- Responsible for supporting global product development and delivery with Regional and Country Product team as well as Technology and Operations partners for Core Payments Products.
- Core payments products include Electronic and Paper Payments (e.g. Cash, Cheque, Real time payments (RTP), and ACH/Low Value payments).
- Support delivering assigned projects/initiatives that enhances the commercial viability of the product by working closely with Technology, Operations, Onboarding, Servicing, and other partner teams.
- Provide SME knowledge in validation and verification stages of project initiatives – primarily in UAT, production verification testing, End user testing.
- Supports execution and management of testing activities, conducting triages with respective teams, tracking and monitoring as per project plan.
- Ensure all requirements are tested, and traceability is maintained end to end from requirements to solution and to test cases / scenarios and test results.
- Collect and analyses relevant data, as needed, to assess the impact of change initiatives, measure progress, and enable business to make informed decisions.
- Ability to advise stakeholders regarding process improvement initiatives. Ability to present complex solutions in clear and concise language.
Requirements
- Minimum of 8 years of work experience in Transaction banking, preferably in Payment’s product including receivable management (electronic and paper based).
- Proven experience in payments test management and execution. Exposure in project management, requirement analysis, business case development, risk management will be preferred.
- Strong analytical skills and ability to analyze complex problems, interpret customer and/or operational needs and develop integrated, creative solutions.
- Proven ability to run effective workshops and defect triage meetings across stakeholders through multiple geographies.
- Strong aptitude with Data Analysis and Interpretation skills - the ability to critically evaluate information gathered across multiple sources, using multiple analysis techniques, reconcile variances and recommend proposals to senior and key stakeholders.
- Strong problem-solving skills to identify the root causes of problems and generate effective solutions. Alongside this, adaptability is key.
- The job holder must be proactive, able to comprehend, evaluate and offer clear, timely and reliable analysis and recommendations to directors and above, and communicate this effectively; an ability to develop a global network, build trusted relationships and collaborate effectively at all levels is required for success.
- Capability to balance shifting priorities over multiple work-strands and working under tight time pressure is important.
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
***Issued By HSBC Electronic Data Processing (India) Private LTD***