HSBC Group

The MSS CPS Operations Analyst is responsible for processing the CPS daily activities which include but are not limitted to:

- Support Payments Validation according to Payment Transparecy Global Standards;

- Support Manual Payments following HSBC Global Procedures;

- Support Cash Management Activities;

- Support Collateral Management Activities;

- Support the Reserve Account Monitor.

· Process the CPS Daily activities;

· Update the operations procedures as per HSBC Global Standards and local regulators, ensure that all processes are adequate as per rules;

· Implement actions for quality improvement and service excellence culture in Operations;

· Maximize the quality of service provided to internal customers and minimalizing external customer complaints;

· Nostro accounts controls and Payments (SWIFT/SPB);

· Control oriented and Project management skills;

· Client services support.

Knowledge about Financial Products traded in the Brazilian market;

Knowledge of Brazilian Payment System (SPB) network, catalogue of messages and Target Operating Model;

International Payment Knowledge (Swift Network) is a plus.

Seek for opportunities of automation using Robots and Artificial Intelligence.

Bachelor's degreed

Advanced English