HSBC Group

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If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

• Project & Programme Management Office (PMO) role holders work in projects of a variety of sizes, which are single or multiple work stream, have country or global dimension, and be of both narrow and broad scope. The principal accountability of the PMO role is to manage the delivery office of a project / programme / initiative or value stream carrying out monitoring, governance and reporting activities. 
• Role holders may have direct reports which may be PMO staff, Project support staff or administration staff. They may report to Programme or Project Managers or an Agile Delivery Lead or Scrum Master.

In this role, you will:

• Lead the MSS Tech OpCo Stratgy, Governance and operational management
• Lead implementations of the India MSS Tech strategic projects and programs, aligning with the overall business objectives and client needs as well as oversee the management and optimization of MSS services, platforms, and in-person interactions. 
• Work closely with business, operations, Finance and IT, to deliver the strategy execution targets, cost plans and collaborate with key stakeholders across the bank, including product specialists, and technology teams, to ensure seamless integration and optimal financial performance for India MSS IT.  
• Monthly clarity bookings 'accurately' to the relevant BP IDs, actively monitored at a granular level to ensure that the bookings match the MPPs. 
• Identify and implement innovative solutions to enhance team effectiveness, improve client experience, and drive operational efficiency.
• Monitor and analyse key performance indicators (KPIs) to identify areas for improvement and track progress against goals.
• Tracking statuses of project deliverables and milestones
• Risk and issue monitoring and co-ordination
• Coordination of the regular project and programme level reporting
• Co-ordination of project governance arrangements
• Managing the collection, collation and processing of project information from stakeholders
• Monitoring and reporting on budgets and expenditure
• Assisting with the implementation of project standards across projects 
• Managing and updating project documentation, process documents and information sources
• Document version management, document storage and file management 
• Drafting and disseminating project communications
• Adhering to HSBC project methodologies

To be successful in this role, you should meet the following requirements:

• A hands-on approach to making things happen, identifying and addressing issues & risks in the project delivery (financial forecast, resourcing, hiring and status reporting)
• Excellent Project Lifecycle Knowledge in an agile delivery framework [what good looks like]
• Analytical mindset and strong knowledge and experience of working with reporting tools like MS Excel, Power Point and related reporting tools to provide insightful MI and dashboards for the senior management.
• Excellent organizational, planning and time management skills with the ability to prioritize multiple tasks effectively.
• Be an active listener and displays good inter-personal skills developing strong, proactive stakeholder relationships.
• A sound understanding of the role that support functions such as operations, risk and finance play in investment banking
• Oversight of reporting and documentation via SharePoint.
• Display good presentation skills and can tailor communication methods for the audience, environment and setting. Ability to communicate, influence and negotiate effectively with peers and senior stakeholders in both business and technology / service departments
• Strong data analysis, financial and problem-solving skills and able to perform under pressure
• Strong reporting skills to assist in generating the MI/Dashboards to highlight the latest status, gaps etc and build efficiency in reporting by automating reports where possible using VBA Macros, Power BI etc.
• Ability to take decisions within the scope of responsibility (Courageous integrity / Connected and collaborated approach in gathering information to make decision)
• Strong written and verbal communication skills, with strong interpersonal skills
• Be self-motivated and able to work independently with a sense of ownership and accountability
• Willingness to own work and problems and see through to completion and to use own initiative to resolve issues. Robust character to deal with a diverse range of people.
• Self-motivation and a proven rapid learning capability in a changing environment are essential
• Be self-motivated and able to work independently, and under own initiative with a sense of ownership and accountability
• Respond positively to challenge, showing consideration for others’ views and taking these into account when making decisions.
• A background that includes expertise gained in regulatory change initiatives or other large multi-disciplinary change in a capital markets environment
• A background in system development lifecycle methodology techniques and documentation

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

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Issued by – HSBC Software Development India