HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist

In this role, you will:

• You will anchor performance Engineering and testing efforts across Banking engineering disciplines and provide ongoing input into the overall process improvement of the Performance Engineering discipline within Digital / Channels Transformation
• Opportunity to build Performance assurance procedures with the latest feasible tools and techniques, establish Performance test automation process to improve testing productivity.
• You are expected to support multiple Cloud (AWS) migration and Production initiatives using a wide range of tools and utilities, you identify performance related issues in the applications and systems and present your findings to other teams in the organization to ensure system reliability.
• Represent testing at Scrum meetings and all other key project meetings and provide a single point of accountability and escalation for testing within the scrum teams
• Advise on needed infrastructure and Performance Engineering and testing guidelines & be responsible for performance risk assessment of various platform features
• This is a largely cross-functional opportunity working with software product, development and support teams, capable of handling tasks to accelerate the testing delivery and to improve the quality for Applications at HSBC
• Work across all global activities and support the Performance Engineering team in ensuring any testing-related dependencies/ touchpoints are in place.
• You will be a Performance Engineering SME, as a result, you will have exposure to a broader set of problems, understanding customer experience, migrations, new cloud initiatives, improving platform performance, Optimize environments.
• Establish effective working relationships across other areas of HSBC, e.g. Business Product Owner, Digital Delivery Team, Transformation, and IT
• Provide recommendations to the Product Owner and/or other project stakeholders on the product readiness to go live.
• Strong sense of ownership and accountability for quality deliverables and Performance engineering-related activities within the agile development lifecycle.
• Design and implement solutions to evaluate and improve performance and scalability of Web Apps / Platforms and platform level applications
• Represent Performance Engineering across the project and be accountable for defining, shaping and agreeing on the testing schedules in the context of the whole project schedules
• Accountable for the successful launch of scalable Platform Products, Engineering Initiatives, alignment for Cloud deployments
• Ability to resolve Performance testing related impediments together with the scrum team/ pods
• Provide technical expertise in performance requirements analysis, design, effort estimation, testing and delivery of scalable solutions
• Ability to engage with senior stakeholders and be able to build effective relationships, trust and understanding through the management of testing and the related risks
• Participate in design and architectural review of the Engineering eco-system to voice performance and scalability concerns
• Active contribution to evolving the overall Digital/ Channels Transformation’s Performance Engineering and test strategy
• Develop tools and processes to performance test software applications using various industry-standard tools to automate simulation of expected user workloads to identify performance bottlenecks with the usage of monitoring tools
• Execute and Analyse test results and establish reliable statistical models for response time, throughput, network utilization and other application performance metrics
• Ability to build relationships and successful teams located in other geographies and deliver maximum productivity
• Identify bottlenecks in the hardware and software platform, application code stack, network and measure and document reliable predictions on potential bottlenecks as computing platforms and workloads change
• Participate and support in design and evaluation of new tools, frameworks, techniques to enhance system performance, scalability and stability techniques
• Product focused mindset and detailed root cause analysis of test failures, and performance and scalability issues.
• Identify gaps, issues, or other areas of concern, and proactively define, propose, and enact process and workflow improvements to mitigate such issues.
• Experience in collaborating with Development, SRE, Prod support teams in evaluating performance issues and solutions for the infrastructure of the entire HSBC Digital stack

To be successful in this role, you should meet the following requirements:

• Performance Engineering, testing and tuning cloud hosted digital platforms (e.g. AWS)
• Working knowledge (preferably with an AWS Solutions Architect certification) on Cloud Platforms like AWS and AWS Key Services and DevOps tools like CloudFormation, Terraform
• Performance engineering and testing of web Apps (Linux) Performance testing and tuning web-based applications
• Performance engineering toolsets such as JMeter, LoadRunner,Microfocus Performance Center, BrowserStack, Taurus, Lighthouse,
• Monitoring/logging tools (such as AppDynamics, New Relic, Splunk, DataDog)
• Windows / UNIX / Linux / Web / Database / Network performance monitors to diagnose performance issues along with JVM tuning and Heap analysing skills
• Docker, Kubernetes and Cloud-native development and container orchestration frameworks, Kubernetes clusters, pods & nodes, vertical/horizontal pod autoscaling concepts, High availability
• Performance Testing and Engineering activity planning, estimating, designing, executing and analysing output from performance tests
• Working in an agile environment, "DevOps" team or a similar multi-skilled team in a technically demanding function
• Jenkins and CI-CD Pipelines including Pipeline scripting
• Programming and scripting language skills in Java, Shell, Scala, Groovy, Python and knowledge of security mechanisms such as OAuth etc.
• Tools like GitHub, Jira & Confluence
• Assisting with Resiliency Production support teams and Performance Incident Root Cause Analysis
• Ability to prioritize work effectively and deliver within agreed service levels in a diverse and ever-changing environment
• High levels of judgment and decision making, being able to rationalize and present the background and reasoning for direction taken
• Strong stakeholder management and excellent communication skills.
• Extensive knowledge of risk management and mitigation
• Strong analytical and problem-solving skills

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India