HSBC Group

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Reconciliation Processor.

Role purpose:

Process Re-engineering roles may align to a function or global business; they are responsible for analyzing and measuring the effectiveness of existing business processes and developing sustainable and quantifiable improvements.

This will typically include researching and benchmarking to best business practices, collating and analyzing process data, providing consultancy support to the business/making recommendations, stakeholder management and delivering simplified processes that increase productivity and cost savings.

Principal accountabilities:

• Provide proactive consultancy services at various points of the Change Lifecycle; in particular, during initiation and prioritization
• Participate and provide support in the preparation of update reports, quality procedures, audits, status reports and project plan
• Participate in process re-engineering efforts across a portfolio of smaller re-engineering projects or play a key role in global priority re-engineering programmes
• Assisting with planning activities, progress tracking, resource monitoring, budget monitoring and quality management
• Participate and provide support in initiatives to improve processing efficiencies which may involve managing re-engineering initiatives, work flow management and automation enhancement
• Participate and provide support in activities such as data gathering, fact finding, requirements gathering and solution design
• Examine and analyze data to detect trends and anomalies or to evaluate business activities

• Excellent understanding of the project lifecycle
• Excellent understanding of Business Transformation Frameworks, Agile, SaFE methodologies and best practice techniques
• Understanding of the purpose, value, culture and fundamentals of Global Transformation
• Understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders
• Excellent understanding of change request management
• Able to produce, interpret and challenge performance reporting
• Advanced level of written and spoken English.

Experience

• Project management skills and experience
• People manager and broad experience in managing teams of different work streams
• Examples of the delivery of on time and on budget projects that achieve business case stated outcomes – a driver with bias towards delivery at pace and controlling project outcomes
• In depth experience of working in a banking environment and change projects
• Stakeholder management experience, especially impactful communication, influencing and running project governance implementation, change management and benefits realisation
• Implementation, change management and benefits realisation.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

At HSBC we offer our colleagues a greater number of days, so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 
***Issued By HSBC Electronic Data Process Mexico Private LTD***