Job description
Global Payment Solutions (GPS) is a core contributor to HSBC supporting Corporate and Institutional customers across all segments. Our payments business connects clients worldwide and enables efficient movement of monies through cash management products across payables, receivables, clearing and foreign currency, liquidity solutions and corporate credit cards. GPS is a key funding engine for the bank supporting a strong and sustainable balance sheet.
The GPS business is in a highly competitive market underpinned by complex regulatory environment. Companies are demanding smoother, faster and more cost-efficient ways to make payments, both domestically and across borders. At the same time they also want greater visibility and control across their treasury function delivered through a suite of interoperable delivery channels which can be seamlessly integrated to their own back office systems.
The proposed role covers GPS Products. The reporting line is to the Head of Global Payments Solutions. The incumbent will work closely with the Digital Product Executive to prioritize GPS channel investments and work closely with regional product executives to execute and commercialize product strategy.
In our current environment the GPS Product Management operating model is regional with a requirement for a Global governance structure. No formal global functional leadership currently exists to direct the global programs, act as a focal point for global customer group programs and develop a more cohesive global product strategy.
This provides an opportunity to introduce Global leadership, both functional and direct, where the incumbent will be responsible for evolving, executing and maintaining a more defined global GPS product strategy.
Requirements
Education to degree-level, and proven and progressive experience in product management, operations or technology.
Strong experience managing cross-functional or design teams.
Proven leadership skills in complex, matrixed organizations - leading through influence and direct authority across teams and in a global organization.
Experience leading change and inspiring teams.
Experience in Information Technology (IT) background.
Extensive experience in commercial and business management either in product management, operations or IT with marketing a plus.
Preferably experienced in one or more Payments and Cash Management core business lines.
Demonstrably successful project manager in the Transaction Banking industry. Strong process reengineering/business transformation experience.
Proven team leadership in a technology intensive organization.
Strong organizational leadership and personnel management skills, including proven track record, developing people and building innovative offerings/solutions that drive growth.
Proven ability to create an environment that fosters learning, teaching, growth, risk-taking, and innovation.
Solid understanding of digital and/or self-service platforms.
Excellent leader/teacher
Strong background in product development, or operations with hands-on technology or business transformation experience.
Familiar with current and future industry trends relating to product development.
Strong communication and presentation skills and the ability to effectively work with multiple business partners to develop and commercialize product propositions.
Strong leadership skills to manage multiple projects in a fast-paced environment with minimum direction
Excellent oral and written communication skills.
Outstanding analytical skills and attention to detail.