Job description
Digital Business Services (DBS)
HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. We combine global expertise and technology to help keep us thriving in the competition.
We are currently seeking an experienced professional to join our team.
In this role, you will:
• Plan around project delivery constraints and optimise the plan to maximise benefits and minimise risk. Develop the plan within constraints, considering the project delivery approach, key milestones and dependencies within the plan, requirements and scope, effort and resources, budgets and quality.
• Ensure the baselined project scope, requirements, benefits, schedule and budget are managed as outlined in Change Framework. Identify and intervene where there is slippage and variance from plan.
• Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Take ownership of critical issues and ensures resolution within agreed timescales and implements mitigating plans against identified risks and issues.
• Collaborate and build positive stakeholder relationships providing regular updates to resolve high priority issues affecting the project
• Obtain buy-in from the project sponsor, Steering Committee and other stakeholders for all key project plans, commitments, and changes including requirements, quality assurance plans, budget, schedule, and scope changes
• Analyse management reports, and derives insights from it to drive the right business decisions
Requirements
To be successful in the role, you should meet the following requirements:
Knowledge
• Excellent understanding of the project lifecycle
• Excellent understanding of Change Framework, Agile methodologies and best practice techniques
• Understanding of the purpose, value, culture and fundamentals of Global Transformation
• Understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders
• Understanding of retail banking is a plus
Experience
• Project management skills and experience
• People manager and broad experience in managing teams of different work streams
• Examples of the delivery of on time and on budget projects that achieve business case stated outcomes – a driver with bias towards delivery at pace and controlling project outcomes
• In depth experience of working in a banking environment and change projects
• Stakeholder management experience, especially impactful communication, influencing and running project governance Implementation, change management and benefits realisation
• Implementation, change management and benefits realization
Skills
• Planning and Plan Management
• Risk and Issues Management
• Global Mindset
• Decision Making
• Lead Self and Others
• Business Case and Benefits Realisation
• Change and Implementation Management
• Financial and Budget Management
• Tracking, Reporting and Governance
• Stakeholder Management
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /TZ
Issued by HSBC Bank (China) Company Limited