Job description
A Career with Hang Seng Bank
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.
Relationship Manager
Commercial Banking - Business Banking
Hang Seng’s Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.
For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.
We are currently seeking a high caliber professional to join our department as Relationship Manager.
Principal responsibilities
- Develop, manage and monitor a portfolio of SME customers by extending appropriate commercial banking facilities
- Meet or exceed the AOP business target with careful operating expense and credit risk management
- Maintain close business relationship with customers, and acquire new relationships through key customers and strategic partners
- Provide guidance, coaching and support for junior members in the team
- Monitor the quality of loan book of his/her portfolio and ensure all relevant control measures are undertaken to minimize the risk exposure and to support total quality management
Requirements
- University degree in Banking, Business Management, Finance and Credit related discipline
- 5 years of sales and marketing experience in commercial lending in SME business preferred
- Passes in the Insurance Intermediaries Qualifying Examinations and fulfillment of the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance
- Strong self-motivation, with the ability to work independently
- Strong sales and customer orientation, with excellent analytical skill
- Ability to communicate effectively and create connection with others
- Proficiency in both English and Chinese, fluency in Putonghua an advantage
- High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
- (Candidate with less experience will be considered as Assistant Relationship Manager)
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