Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.
We are currently seeking a high calibre professional to join our team as a Senior Manager, Fraud Risk Management (Cyber Focus).
Principal Responsibilities
- Reporting to the Head of Credit Control Services, the jobholder is responsible for monitoring the Cyber Fraud related space and recommend actions to protect the bank and customer’s asset. This includes but not limited to ensure security measures of the Mobile X and Personal Internet Banking are up to standard and resilient to update Cyber Fraud Threat
- Job holder is expected to have deep understanding of cybercrime ecosystem, including fraud as a service offering, malware distribution, and money laundering/ scam methods. Assessing risk of upcoming cybercrime trend and recommend necessary actions such as customer education, change in security system or fraud monitoring rules etc
- Keep up to date with cyber threat tread, development of malware space and other AI technology that might impact the security of our banking application/ personal internet banking security. Conduct/ request to conduct tests on potential threat, understand the ability of the new threat and recommend remedies
- The jobholder is responsible for continuously raising the control standards across the end-to-end customer journeys of all relevant products. Especially related to security standard of the customer use applications; to defend from cyber related fraud
- Continuously monitor the dark web and other underground forums for indications of new fraud tactics, stolen data and emerging threats with vendors. Take appropriate actions when necessary
- The role holder will interact with Cyber Security team, Global Cyber enabled Fraud Team, Digital Team & IT team and risk stewards including but not limited to Fraud Risk Stewards, Compliance, Resilience Risk etc
Requirements
- Extensive experience in dark web research, analysis, and threat hunting
- Familiarity with the tools, techniques and protocols used to safely navigate and extract intelligence from different forums
- Strong investigation skills to connect disparate data points and identify patterns indicative of emerging threat
- Knowledge of relevant laws, regulation and the best practices around dark web monitoring and data handling
- Excellent communication skills
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.