HSBC Group

Some careers shine brighter than others

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services. 

We are currently seeking a high calibre professional to join our team as a Senior Product Manager, Fund Administration.

Principal Responsibilities

Role Purpose

The Senior Product Manager, Fund Administration role is a key member of the Global Fund Services product team. The role will primarily focus on driving the development of the fund administration product with specific responsibilities for the development of the product roadmap, the definition of the product proposition and supporting the associated business operating models for various client segments. While the job holder will focus more on Asia, the Fund Services locations servicing these product groups are located in the two main regions of Asia and Europe, so the job holder must work closely with colleagues across these locations to ensure that the strategic change initiatives and tactical enhancements to the Fund Administration product are delivered to meet the evolving needs of the business, to time and on budget.

The role will include client engagement, analyzing client requirements, designing solutions/operating model and working with the project team on implementation.

As with all product roles, the ability of the job-holder to work effectively and in partnership with the regional entities in the business is a key success factor.

Principal Accountabilities

Impact on the Business 

Market and Product Strategy

• Drive the development and maintenance of a strategy and associated roadmap for Fund Administration and develop this cohesively with relevant stakeholders
• Assist in shaping broader segment strategy for various client segments and work on initiatives linked to the strategy
• Identify new and enhanced global product opportunities, providing input to market/product strategy initiatives

Product Management

• Build and strengthen product management function for Fund Administration, especially in Asia
• Assist in segment management initiatives, working with colleagues in Europe and Asia
• Prepare product pricing strategies and maintain product rate cards
• In conjunction with IT, align the FA product architecture and design to the IT architectural blueprint
• Design and maintain global service definition documentation and relevant elements of sales collateral
• Establish and maintain relationships with key senior individuals in the media, together with relevant industry bodies, regulators, consultants, competitor organisations, software vendors and appropriate other third parties. Use input to contribute to product development and product management processes
• Provide thought leadership both internally and externally through promotion of best practices, interaction with trade publications, speaking on public trade forums, client user groups etc
• Maintain an awareness of market and competitor developments and position and differentiate the FA offering relative to the competition

Customers / Stakeholders

Sales and Business Development Support

• Work closely with the Sales and Business Development team on various client pitches, RFPs, due diligence meetings and other discussions/negotiations
• Produce and update marketing and sales collateral on an ongoing basis
• Active involvement in industry award submissions, surveys, pitches and other market-related initiatives
• Engage with top clients on product proposition / requirements and take feedback as input into product development
• Provide support for client onboarding, where required, from a product perspective (e.g. operating model design, solutions to bespoke requirements etc.)

Business P&L Management

• Manage the input to the ATP process for RTB and CTB for FA, including identification of business priorities for investment in systems
• Ensure product profitability targets are met and that unit cost reductions are achieved as per plan

Leadership & Teamwork

• Work with various team members within FA Product, broader Product team and also other key stakeholders including Senior Business Management, Service Delivery, SBD and CMD/IT to build solutions as per requirements

Operational Effectiveness & Control

Operating Model

• Design, maintain and enhance the operating models for Fund Administration, maximising the benefits available from global SSOs and regional Hub and Spoke structures
• Build a scalable and global processing and IT infrastructure thereby maximising cost efficiencies

Project Management

• Participate as key stakeholder and sponsor to tactical and strategic change programmes, ensuring requirements are accurately captured and solutions are effective in improving product profitability
• Manage the product change control process for the platforms supporting Fund Administration, including preparation of business cases and feasibility studies and prioritization of change requests

Business Applications

• In conjunction with IT, CMD (and Group Purchasing, when appropriate), manage relationships with software vendors, including commercial negotiations
• Demonstrating an in-depth knowledge of the FA systems and strengths, relative to the competition

• Very strong operational experience in the financial services industry working directly on fund administration services (at least 8-10 years)
• Demonstrates an in-depth knowledge of the securities market and the associated market infrastructure
• Demonstrates a thorough understanding of the funds industry and in particular FA product
• Demonstrates a solid grasp of the technology and systems supporting the product with direct knowledge of core Fund Administration platforms. Knowledge of Multifonds will be an advantage
• Strategic mind-set, with strong conceptual, creative and analytical content
• Energetic, results focused, change agent, with a strong work ethic
• Strong organisation, multi-tasking and time management skills
• Personal qualities of stability, maturity and leadership. Team player and people motivator
• First class interpersonal, collaborative, relationship building and influencing skills
• Excellent communicator, both verbally and in writing, with strong presentation skills
• Bachelor’s Degree Accounting & Finance or professional accounting qualification ACCA, CIMA etc

You’ll achieve more when you join HSBC. 

http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.