HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer.

Business: Wholesale Technology

Principal responsibilities

• Responsible for projects delivery to meet the business requirement within the agreed schedules.
• Complete the requirement analysis, system design, development, SIT, UAT, implementation and post-release activities with clear documentation supplemented and on time.
• Take up the scrum master role in the team and complete the projects independently.
• Work closely with Regional / Global project teams and users to provide appropriate IT solutions.
• Provide the application support to production and work with business users and the operation teams on the query in the production application.
• Establish a good relationship and work collaboratively with other application teams and support teams.
• Ensure strict adherence to group policy, group compliance of all internal controls and external regulations.
• Provide level 1/2 support to the production services. (e.g. Incident/release management, request fulfilment)
• Monitor the healthiness of Production systems and recover the systems as quickly as possible when incidents occur.
• Analyse and trouble-shoot all kind of Production system issues.
• Participate in system releases and post-release incident management and reporting.
• Analyse and resolve issues/requests from business users and operation teams.
• Communicate with business users, operation teams and production support managers to report system status.
• Document support procedures and system knowledge for knowledge management in a global scale.
• Guide the teammates for the technical knowledge and domain knowledge.

• University-level degree or equivalent experience in computer science or a related field. Qualification in related business discipline is an advantage.
• 3+ years software development work experience, self-motivated, enthusiastic and proven fast learner.
• Fluent in English, good communication and writing skills for direct interaction with globally spread businesses and IT stakeholders.
• Strong communication skills and documentation skills.
• Mainframe knowledge (COBOL, JCL, DB2, VSAM, TWS, CICS, Assembler, etc).
• UNIX, Shell scripting, SQL, Stored Procedures, Splunk, Control-M, Docker, Kubernetes, PostGres, API, Jenkins, CI/CD auto deployment, microservice, JIRA, cloud basic knowledge, DevOps knowledge.
• App D, Kafka, Rabbit MQ, Redis, WebSphere, Oracle knowledge is a plus.
• Willing to take shift work & production support task at weekdays and weekends is a plus
• ITIL knowledge/certification is not essential but desirable.
• Ability to work under stress and deliver in a responsive manner.
• Good communication skills - English (verbal, written).
• Ability to explain complex ideas.
• Ability to work as part of a team.
• Willingness to adapt and learn new things.
• Good sense of humour.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

***Issued By HSBC Software Development (GuangDong) Limited***