Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer.
Business: IWPB Technology
Principal responsibilities
- Participate as a member of an agile scrum team, responsible for the design, development, deployment, and maintenance of call center systems based on SIP, Kamailio, Asterisk, PJSIP, and related technologies
- Analyze business requirements, design technical solutions, implement features, and provide production support to ensure timely and high-quality delivery
- Attend daily stand-ups and other agile ceremonies, actively contributing to team collaboration and problem-solving
- Develop and optimize core modules such as SIP signaling, call routing, media servers, and SIP trunk integration
- Write clean, maintainable, and high-quality code; participate in code reviews and continuously improve system performance and stability
- Support system integration, automated testing, deployment, and troubleshooting
- Prepare and maintain technical documentation to support operations and business teams
- Stay up-to-date with industry trends and participate in research and proof-of-concept activities for new technologies
Requirements
- Bachelor’s degree or above in Computer Science, Telecommunications, Information Technology, or a related field
- Solid hands-on experience with SIP protocol and open-source call center platforms such as Kamailio, Asterisk, and PJSIP
- Familiarity with VoIP, RTP, SRTP, TLS, and related security/encryption protocols
- Proficient in Linux system administration and scripting languages (e.g., Bash, Python), with strong troubleshooting and system optimization skills
- Experience with databases (e.g., MySQL, PostgreSQL) and RESTful API integration
- Experience with automated testing, continuous integration, and DevOps practices is a plus
- Strong communication and teamwork skills, with the ability to work independently under pressure
- Good command of written and spoken English; experience working in multicultural teams is a plus
- Experience in call center, unified communications, or real-time audio/video projects is highly preferred
- Fast learner, adaptable to new technologies, and willing to take on new challenges
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***