HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of ServiceNow Tester/Software Engineer.

In this role, you will:

• Develop comprehensive test plans for all types of testing approaches.
• Understand ServiceNow system functionality to define appropriate test data and document requirements.
• Translate requirements into test cases, including ATF script creation.
• Execute tests (functional, non-functional, exploratory, regression) and document outcomes.
• Log and track issues found during testing phases.
• Generate test reports to communicate progress and findings.
• Estimate test duration and resources required for various tasks.
• Collaborate with project teams to ensure testing aligns with delivery goals.
• Participate in Show and Tell sessions for stakeholder engagement.
• Ensure alignment with HSBC and IDAM standards.
• Maintain awareness of risks and provide mitigation recommendations.
• Perform mandatory documentation and compliance training.
• Contribute to continuous improvement in IAM testing practices.
• Support other projects as needed, providing consultancy as required.

To be successful in this role, you should meet the following requirements.

• Certified Associated in Software testing (CAAT) or equivariant.
• 3+ years of experience in software testing with at least 2+ years of experience working on Request workflows within the ServiceNow application relating to Identity and Access Management. 
• Knowledge of Identity and access management for personal and service accounts. The difference between Privilege and non-privilege, Human and System to System.
• Knowledge of ServiceNow’s functionality, that works with APIs.

 You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India