Job description

Some careers open more doors than others. 

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

We are currently seeking an experienced professional to join the GTS team in HSBC GIFT City International Banking Unit. 

Job Introduction

  • GTS Operations Manager – GIFT City
  • Assisting with the management of teams engaged in processing of transactions and checking GSC and onshore.  
  • Assisting with the management of reconciliation and audit activity and escalation management
  • Ensure tasks are executed in line with service level agreements between GIFT City and GSC and all extant regulations
  • Assisting with the management of relationships with internal and where applicable, any stake holders.
  • Assisting with the management of work schedules, resources, and budgetary planning for a unit.
  • Ensure that the unit is equipped with systems, resources, and expertise to support the unit objectives.

 

 Principal Responsibilities

 

  • Responsible for overall GTS Operations in HIBU
  • Oversee transaction processing for HIBU with Service Providers ensure that the transactions are processed within SLA and in compliance with HIBU operating controls 
  • Processing (L2) of RF and GTY tranx and perform GTY vetting onshore
  • Manage on-site service provider team deployed for scanning documents.
  • Plan transaction flows / BAU for GTS clients across GB, CMB, LOB’s between HIBU, GTS Frontline teams and Service Providers.
  • Work Closely with Area Head GTS Services, Trade BDM’s (including FI’s) and client service managers to meet client’s expectations on transactions processing.
  • Monitor suspense & nostro accounts to ensure the entries are passed promptly.
  • Ensure Primary & Secondary reviews of control reports are completed as per GOP.
  • Organize Trade Academies and knowledge sessions for HIBU clients in coordination with CSM team.
  • Manage & Prepare Regulatory Reporting, Concurrent and Internal Audits for HIBU.
  • Streamlining processes, controls and de-risking HIBU operations for GTS.
  • Investigate Operational issues/ events, perform proactive root cause analysis and independently drive closure of actions.
  • Co-ordinate with IT Projects teams for change control releases, UAT’s and resolution of defects.
  • To provide inputs for preparation of Process notes/ Manual and be involved in compilation.
  • Ensure swift messages for Core Trade and Guarantees are actioned including Daily reconciliation.
  • Managing end to end tracking of guarantee and core trade transactions including tracking of internal approvals for HIBU.
  • To conduct and participate in review calls with Group Offices for HIBU transactions
  • To ensure follow up and timely action for commission receivables / payable is undertaken.
  • Review control reports and other HIE generated reports daily to ensure that no Balance sheet differences occur to account of transactions processed on the previous day.

Requirements

Role Requirements / Education Qualifications / Certifications / Experience:

  • Graduate / Post Graduate Degree
  • Minimum of 5 to 7 years of work experience out of which 3 to 5 years should be in Trade Operation Role.
  • Active GIFT City transaction handling experience will be an added advantage.
  • Thorough knowledge of Internal Processes, FEMA and Regulatory Requirements as applicable to GTS transactions.
  • Working knowledge of Guarantee issuances & vetting.
  • Good verbal and written communication skills.
  • Client and Business centric approach, solution oriented and strong control.
  • Excellent people management skills.

Useful Link

 

Link to Careers Site: Click HERE 

 

You’ll achieve more at HSBC.

 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

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