Job description
Virtual Premier Sales and Service Manager, Wealth (0000LPHO)
Some careers shine brighter than others.
If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success.
HSBC International Wealth and Premier Banking aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We provide a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.
In this role, you will:
• Lead your team to drive business performance through coaching, observation, and training. Proactively manage the physical and virtual sales floor to meet customer needs for both external and internal customers.
• Proactively support the customer to utilize the channel most appropriate to support their needs.
• Supervise Financial Planning Managers, VPRMs and Outbound Insurance teams to develop and manage long term relationships with Premier Customers in their portfolios.
• Increase customer retention, customer portfolios and share of wallet.
• Ensure that PRMs proactively manage their individual sales funnels and achieve individual sales and referral targets
• Build a strong sense of teamwork in order to meet and exceed sales and referral targets.
• Work with subject matter experts (wealth, Offshore, Mortgage, etc.) to provide input on specific areas of sales coaching and development needed by individual PRMs.
• Assist the Virtual Premier Centre Manager in building and maintaining a strong bench of experienced sales & service people through recruitment, induction and retention of top performers
Requirements
To be successful in the role, you should meet the following requirements:
• Graduation degree is a must to secure a UAE Visa and Work Permit.
• Strong working experience in sales and service in financial services industry, some of which in the role of a sales manager, preferrable Wealth I&I.
• Experience leading and coaching Relationship managers and Contact Centre sales-based teams.
• Proven track record as a sales leader managing teams selling financial planning solutions to high-net-worth clients.
• Familiarity with financial markets and good knowledge of banking and wealth management products including investments.
• Demonstrated success in managing a team in a strong metric-driven environment.
• Excellent interpersonal skills, including influencing and relationship building via the telephone
• Strong leader with sound judgment and excellent people management skills; team player
• High energy level to lead and drive change within the sales organization
For further details and application information please visit our careers site, searching under reference number 0000LPHO.
You’ll achieve more at HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hong Kong and Shanghai Banking Corporation Limited.