Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as an Area Premier Relationship Manager.

Principal Responsibilities

In this role you will

  • Act as EO/ACE with the HKMA for Type 1&4 regulated activities
  • Lead your team to deliver the key performance indicators (Key Performance Indicators) and support achievement of country Annual Operating Plan (AOP)
  • Lead PRMs in line with the processes and activities in the RBWM Operating Model and other operational guidelines to achieve consistency of management of our people and delivery of service and sales to HSBC customers
  • Monitor and act on sales activity management information and other internal information tools, using them to coach your team and achieve the business goals
  • Identify and act on factors that would increase local competitiveness
  • Use the principles and guidelines in the operating model to ensure customer needs are identified and where appropriate PRMs use the support provided by specialists
  • Ensure all processes for sales and operations are in place and manage within any agreed Authorities
Requirements

To be successful you will

  • Relevant product knowledge including knowledge of wealth and banking products
  • Experience working in relevant environment/s, i.e. Banking and/or Wealth Management
  • Proven experience of leading the delivery of an excellent customer service and proactively look for innovative ways to improve the service delivered to customers
  • A flexible and adaptable approach to change and will support others to respond in a similar way
  • Promoted and led best practice in risk and compliance management in a similar organisation
  • Acted as a strategic advisor to customers, having established and built valuable long-term relationships with significant customers
  • A track record of successfully identifying and developing significant/complex business propositions, that attract and entrench customers, in a fair and ethical way

Opening up a world of opportunity

 

http://www.hsbc.com/careers

 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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