Job description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through Business Banking, our international network offers comprehensive support and services to small and medium-sized businesses. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of relationship managers and product specialists provides a range of end-to-end solutions designed to help businesses reach their potential.
We are currently seeking a high calibre professional to join our team as an Assistant Vice President Customer Engagement and Support.
Principal Responsibilities
In this role you will
- Boost HSBC Business Go (BG) platform traffic by preparing, publishing and maintaining articles / content relevant to and of interest to SMEs. Coordinate with internal & external stakeholders as appropriate
- Support planning and implementation of on-page Search Engine Optimisation (SEO) strategies, including content optimisation, meta tags, and headings etc. to improve search engine ranking of platform content
- Prepare articles and content to support commercialisation and adoption of the Bank’s products & services, including connected banking capabilities
- Review and, if necessary, edit articles submitted by connected banking partners and members to ensure the content are in line with HSBC’s and BG platform content policy
- Track BG platform usage performance
- Provide administrative support to Business Banking Strategic Growth and Digital Channel team and cover other Business Banking team on need basis
Requirements
To be successful you will need
- University graduate with extensive general banking experience in commercial banking, business development and banking products
- Knowledge of commercial banking products and HSBC’s connected banking capabilities
- With effective communication, interpersonal, project management and presentation skills
- Strong writing skills in English and Chinese, versatile in language styles commonly used in Hong Kong and mainland China
- Organised, self-motivated and ability to work independently
- Strong quantitative skills and ability to turn data into insights
- Candidates with knowledge/ experience on SEO management will be an advantage
Opening up a world of opportunity
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.