Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering.
Principal responsibilities ：
DevOps & IT Governance Leadership:
• Lead the design, implementation, and continuous improvement of DevOps practices, including CI/CD pipelines, infrastructure as code, automated testing, and monitoring.
• Oversee IT governance, ensuring compliance with regulatory requirements, security standards, and risk management frameworks.
• Develop and enforce best practices for operational excellence, system reliability, and incident management.
Agile Delivery & Scrum Master Responsibilities:
• Act as Scrum Master for Agile teams, facilitating all Scrum ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives).
• Remove impediments to team progress and foster a culture of continuous improvement.
• Coach team members on Agile principles and DevOps best practices to maximize performance and delivery quality.
Stakeholder Management & Collaboration:
• Serve as the primary point of contact for business users, IT, and external partners regarding DevOps and IT governance initiatives.
• Facilitate effective communication and collaboration across cross-functional teams, including developers, QA, operations, and business stakeholders.
• Support continuous improvement by identifying opportunities to optimize processes, increase automation, and enhance service quality.
Private Banking Technology Oversight:
• Ensure technology solutions align with private banking business needs, regulatory requirements, and industry best practices.
• Collaborate with stakeholders to deliver secure, scalable, and maintainable solutions tailored to the private banking domain.
Requirements
Requirements：
• University degree in Computer Science, Information Technology, or a related discipline.
• Minimum 8 years of professional experience in technology delivery, DevOps, IT governance, or technology consulting, with at least 2 years in a leadership role.
• Strong hands-on experience with DevOps tools and practices (e.g., CI/CD, automation, cloud platforms, monitoring).
• Proven experience leading cross-functional teams and managing complex technology projects in a regulated environment.
• Certified Scrum Master (CSM) or equivalent Agile certification is required.
• Demonstrated experience acting as Scrum Master, facilitating Agile ceremonies, and coaching teams in Agile and DevOps practices.
• Excellent communication, stakeholder management, and problem-solving skills.
• Domain knowledge in Private Banking and CRM systems is required.
• Prior experience in banking or financial services is an advantage.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.