Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Assistant Manager MI Reporting
Principal responsibilities
- Proactively picks up and resolves all Service requests received within the agreed SLA, including the provision of ad hoc and regular reporting.
- Provide knowledge transfer and training to users for Qlik and support self-service functionality.
- Escalation of complex/problematic requests to line management, including overdue incidents
- Manage relationships with internal and external stakeholders, working with internal/external business groups to acquire a deep understanding of processes and operations.
- Provide guidance on self-serve reports and ensure that all work is processed in accordance with the established and documented procedures. Also,provide support to Procurement transformation projects where applicable.
- Ensure all deliverables adhere to the agreed Quality Assurance, Change Control and Release Management procedures and standards.
- Execute initial issue diagnosis and prioritize the resolution of incidents and issues.
- Update and maintain the knowledge base and supporting process/technical documentation.Also,understand customers’ requirements and proactively provide data and analysis,escalate anomalies detected by self or requestors to data/dashboard developer as and when noticed/received.
- Ensure all data activities are conducted in a secure way, adhering to all policies and adhere data standards, policies and regulations.
- Ensure the continuing development analytical capability in order to respond to business requirements.
Requirements
- Understanding of Procurement life cycle and awareness of Procurement applications, application of same on data and analysis
- Understanding in SQL, ETL framework, Alteryx, Python, GCP, Qlik sense preferred.
- Understanding with business tools like JIRA, Confluence.
- Intermediate coding and analysis skills, by using SQL, familiar with big query concepts and subjects and an ability to up-skill in the future.
- Exposure to data visualization technologies such as Looker, Qlik (desirable).
- Think critically and analytically to solve problems and make data-driven decisions
- Ensure that all operations comply with internal policies, regulatory requirements, and industry standards. Participate in team meetings, providing insights and recommendations
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Processing (India) Private LTD***