HSBC Group

A Career with Hang Seng Bank
 
Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. 

Principal Responsibilities:

• Support Head of Business Planning and Management to drive agile Ways of Working within WPB Digital Banking.
• Establish and govern the collaboration approach with other Business Units and functions within WPB (such as Transformation, Data Analytics & IT).
• Work closely within the Business Planning team to ensure the Ways of Working and collaboration approach and activities within Digital Banking are aligned with the People Engagement agenda within the department.
• Support the various people engagement agenda for the department including career and talent development, future skill nurturing and staff engagement.
• Support business planning activities including financial, technological and resource planning, prioritization, budgeting and relevant governance for Digital Banking.

Qualifications:

• More than 5 years’ banking/financial institution experience, preferably with experience in strategic planning, program management and staff development.
• University degree in relevant qualifications with past working experience in relevant role e.g. Business Planning, Analytics, Finance, ecommerce etc.
• Proficient in creating presentations and custom reports to senior management.
• Proficiency in both English and Chinese and Putonghua (preferable).
• Open-minded and self-motivated with good communication, interpersonal, problem-solving skills and strong sense of responsibility.
• Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.

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