Job description
Some careers open more doors than others.
If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.
We are currently seeking a high calibre professional to join our team as a Business Risk and Control Manager.
Principal Responsibilities
- Handle operational incidents, customer complaints and escalation
- Develop and execute control monitoring plans (as requested by Control Owners); work with Risk Owners to identify and oversee completion of remediation actions
- Co-ordinate the Risk Control Assessment (RCA) process on behalf of Risk Owners and Control Owners as requested (e.g. trigger event monitoring; stakeholder engagement; meeting organisation and outputs etc.); engage Risk Stewards as required
- Produce Business/Function operational risk reporting and insight based on RCA results for use by Risk Owners, Control Owners, Risk Stewards and wider stakeholders or governance Track and provide advice on the completion of management response actions; ensure timely and accurate recording in the operational risk management system
- Promote non-financial risk awareness, including training and communications for the Business Assist the business in streamlining initiatives while maintaining/ improving the risk control environment
- Provide feedback, guidance and advice to the Business on proposed operational risk policy and likely impact
- Establish / maintain strong working relationships with the risk owners, control owners and risk stewards to ensure the business is compliant
Accountabilities will include:
- Act as a liaison with Audit and Assurance teams to engage and facilitate the reviews for the Business
- Drive the development and implementation of future-fit risk management frameworks
- Act as escalation point for complex issues
- Deliver priorities and strategy of Chief Control Office
- Increase the understanding of HSBC’s change execution risk profile in WPB and support proactive management of issues so that change is delivered safely and sustainably by the Businesses and Functions
Requirements
- Previous experience in Risk Management within a global organisation, working across cultures
- Ability to present complex issues confidently and concisely to Senior Management using simple language
- Comprehensive knowledge of the external environment (risk, regulatory, political, competitors etc.)
- Outstanding relationship management, collaboration and influencing skills with experience of positive, challenging interactions with senior executives across multiple functions
- Technical Competence
- Risk & Control subject matter expertise
- Ability to distil complex and varied information into useful, insightful and concise recommendations
- Ability to identify, assess and communicate the need for risk management intervention in complex, fast-paced environments
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.