Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Digital Product Manager.
Business: Global Channels
Principal responsibilities
- Act as owner/champion for one or more products. Analyse data, market research, feedback, expert opinion and review product performance to understand needs and opportunities and drive the change agenda.
- Identify new global capabilities that can drive value in markets in support of target outcomes. Ensure capabilities are scalable to drive a consistent experience across the Group.
- Develop product variations to support propositions or regulatory needs in particular markets.
- Establish the requirements’ baseline, obtain formal agreement, and ensure traceability. Prioritise product requirements and own the product backlog, coordinating pilots, product launches, communications and training.
- Work closely with Technology & Transformation teams to ensure the change agenda is delivered on time and in budget. Be hands-on and remove delivery blockers through appropriate action and escalation.
- Bring structure and order to problems, making them easier to address and solve. Use systemic thinking and creativity in devising options whilst considering costs, benefits and obstacles of potential solutions.
- Keep up with trends and obsess about how to apply technology and data to solving problems or finding new opportunities.
Requirements
- Previous experience of Digital Product Management
- Previous experience in the consumer financial services, travel, lifestyle, and/or other consumer product development sectors
- Demonstrable experience in data-driven analysis and decision-making
- Applied knowledge of the product development lifecycle: roadmap prioritisation, requirement gathering, design thinking (leading run-ahead work to explore new problems or potential ideas collaboratively), lean/agile/SAFe software product development deployment practices, launch activities, and post-launch performance measurement
- Strong communication skills
- Proven stakeholder management skills
- Curiosity, creativity, resilience and persistence – a ‘can-do’ problem-solving attitude
HSBCLL/GZ*
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***