HSBC Group

Being part of HSBC in Ireland, you’ll help evolve and grow our business. 

The role holder will provide best in class customer service while supporting HSBC Ireland’s Commercial Banking customers and relationship managers. Also, ensuring that the services are provided in line with the relevant HSBC Group standards, regulations, and risk management.  

• Demonstrate commitment to personal development through the Career Path Programme 

• Ensure a Proven track record of excellent client service and KPI delivery.

• Work effectively with a broad range of HSBC stakeholders and department initiatives, projects underway and new products in the pipeline. 

• Maintain Client awareness to understand and identify further opportunities to improve client service and increase efficiencies or generate cost savings.

• Maintain accurate control and oversight over all migrated processes to ensure timely and accurate delivery of all ETF deliverables.

• Demonstrate a thorough understanding of ETF Operating Model and ensure Fund Administrators operate in accordance with same.

• Provide Management Information System on a regular basis to Management and external parties as required.

• Drive efficiencies through automation.

• Ensure ETF operations procedure is followed and ensure management of risks of any issue arising.

• A sound understanding of risk management, its impact on the ETF process and mitigating tools or techniques.

• Thorough knowledge of ETF’s (Exchange Traded Funds) and have excellent supervisory and interpersonal skills.

• Are client aware and contribute to a successful business implementation process and on boarding of new funds.

Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.

Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:

• We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University 

• You can work your way and will have a say in when, where and how you and your team flexibly work together.

• You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices.

• You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests. 

At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible. 

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. If you have a need that requires accommodations or changes during the recruitment process, please let us know.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

For further information on building your career at HSBC, please visit: www.hsbc.com/careers