Job description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Endpoint Security - Consultant Specialist.
In this role, you will:
- Perform 3rd Line Support of the Endpoint protection products/ technologies.
- Work with team members, other IT departments and vendors to ensure security products are up to date and compliant.
- Plan and manage projects to implement new or upgrade existing security services.
- Interpret security policies to ensure that final designs are compliant.
- Create centralised global reporting to prove adherence to compliance policies.
- Manage/Support Vendor Relationships where required.
- Work in shifts and weekend on call support via team rota.
- Mandate to take shift and on call in turn with teammates.
Requirements
To be successful in this role, you should meet the following requirements:
- 5 Yr+ Experience in Windows Protection tools - Trellix Endpoint Protection, Trellix Agent, Drive Encryption, Device Control, Windows Defender, Microsoft Bitlocker and Zero Day Anti Malware protection.
- Trellix ePO Configuration and contingency planning.
- Knowledge of Windows 10/11, Windows Server 2008/2012/2016/2019, Active directory and GPO
- Proven experience supporting Windows Desktop or Server Operating systems to an intermediate level of technical expertise including good technical design and implementation skills.
- Proven ability to adapt and learn new technologies quickly.
- Find logical solutions to problems and manage to resolution.
- A good understanding of service management techniques, including change management and incident management.
- Good communication and interpersonal skills.
- Proven ability to prioritise competing demands.
- Third Party vendor relationship management
- A flexible approach to working.
- Proficient in English language.
- A strong desire to self-develop.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India