HSBC Group

Some careers have more impact than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 58 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of GCIO COO Insourcing Lead.

Location: Pune

Department Background: GCIO COO, Workforce Management

The Opportunity: -

At HSBC, we are investing heavily across our Technology and Digital domains. Our global technology teams work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely. 

The GCIO COO function operates as the backbone of the GCIO organization, taking ownership and accountability for all operational aspects to ensure a seamless running of the GCIO business to exceptionally high standards. Aligned to the overall HSBC business structure, focused on continuous improvement and simplification to support GCIO to a consistent high quality, GCIO COO acts as a key enabler to the firm’s ambition to ‘be the most trusted bank globally, putting customers at the heart of everything we do.

This role sits within the Workforce Strategy and Management function of GCIO COO and will play a key part in shaping how we plan, manage and evolve our Global Technology workforce to meet business opportunities.

What you’ll do: -

The Workforce Insourcing Lead will play a pivotal role in defining and managing the multi-year global insourcing plan for GCIO globally. GCIO have ambitions to change the composition of the organization from current the current perm percentage of 55% to 80+% by 2028. This requires scaled hiring in our key Tech Centres in India, China, Mexico and Poland.

The role holder will build multi-year insourcing plan aligned with the Workforce and Location Strategy, oversee its implementation, ensuring a smooth roll-out and achievement of the goals for the organization line with the objectives.

Working in partnership with HR and GCIO Leadership, the role holder will focus on developing and implementing hiring and insourcing strategies aligned with the organization's overall goals and workforce needs.

• Defining and driving the implementation of scaled hiring approach across GCIO in partnership with GCIO Organization/ HR
• Partnering with HR and Talent Acquisition (TA) teams to streamline process for scaled hiring
• Driving upskilling of hiring managers across the organization
• Insourcing Programme Delivery – ownership of project plan, milestones and governance framework of the multi-year workforce insourcing plan. Production of metrics and maintenance of programme risks and issues 
• Planning and partnering with TA/ GCIO Organization the rollout of technical assessment third party hiring
• Driving refinement of requirements with Job Family SMEs
• Owning and partnering with HR to design and execute attraction campaign for bulk hiring
• Planning and facilitating bulk hiring events across Tech centers and track outcomes/ learnings for continuous improvements
• Partnering with stakeholders to identify operational and delivery risks related to workforce and skills, and ensuring plans are in place to remediate

What you will need to succeed in the role:

• Experience in enterprise scale programme delivery
• Experience in developing and implementing comprehensive workforce hiring and insourcing strategies across multiple regions
• Ability to lead and work in partnership with a cross functional team providing them guidance, mentorship, and performance feedback
• Strong communication and interpersonal skills are essential for building relationships stakeholders
• The ability to analyze recruitment data, track key metrics, and generate reports is important for evaluating the effectiveness of recruitment strategies and making data-driven decisions
• Strong understanding of relevant employment laws and regulations to ensure compliance throughout the recruitment process
• The ability to adapt to changing business needs and solve problems effectively is crucial in a dynamic recruitment environment.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Technology (India) Private LTD***