Job Advert Details
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
At HSBC, we are investing heavily across our Technology and Digital domains. Our global technology teams work closely with HSBC’s global businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely.
The Group Chief Information Office (GCIO) COO function operates as the backbone of the GCIO organisation, taking ownership and accountability for all operational aspects to ensure a seamless running of the GCIO business to exceptionally high standards. Aligned to the overall HSBC business structure, focused on continuous improvement and simplification to support GCIO to a consistent high quality, GCIO COO acts as a key enabler to the firm’s ambition to ‘be the most trusted bank globally, putting customers at the heart of everything we do’.
This role is part of the COO Cybersecurity Vendor Management pillar which aims to manage all GCIO/technology vendors in a consistent and best practice manner. Vendor Management’s goal is to create a consistent and structured approach to managing technology vendors throughout their lifecycle – from selection to renewal or exit – maximising value, addressing risk and aligning performance with business goals.
What you’ll do
- Deal Initiation: Ensure alignment of key parties to agree objectives and support the development of the Tech/Business strategy to deliver. Ensure both a vertical and horizontal view is considered through value streams and co-design structures so that services are not duplicated and that there is a cohesive strategy around our service providers and tooling – this will need to happen for not only new deals but also with the current landscape of providers. Provide 3rd party requirements to procurement. Analyse options and support the development of Business Cases. Review, plan and prioritise funding options across RTB, CTB, and other portfolios (e.g. LTO).
- Negotiation & contracting: P&L development and business case updates. Confirm financial, workforce and recharging model. Support Procurement with commercial negotiation, assessment, and deal structuring.
- Approvals & Execution: Confirm contract meets requirements, including funding and P&L impact. Ensure pre-contract Third Party Engagement Management (TPEM) tasks are complete. Manage Third Party Spend (TPS) approval process. Support approval briefings, incl. COO, Finance and Tech. Update forecasts and manage budget/funding and workforce requirements. Submit and/or manage Purchase Orders.
- Post Execution: Validate benefit claims. Manage financial, workforce and recharging requirements (including forecasting, invoicing, global contract distribution and balance sheet). Refresh objectives and strategy review at agreed date – with sufficient time prior to the next negotiation period so that we can lock in on any new or changed requirements or needs. Oversight of TPEM tasks completion, vendor performance, and all associated risk management.
- Leadership & Teamwork: Active and engaged member of the Cybersecurity Ops Director leadership team. Active and engaged member of the GCIO Vendor Management Pillar working group. Chair Cybersecurity Vendor Management Meetings. Lead and manage the Cybersecurity Vendor Management team.
What you need to have to succeed in this role
- Proven track record of executive leadership in technology management roles within the financial services industry, preferably within multinational banks.
- Strong understanding of Technology operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market. Ability to translate technology strategy and align and manage accountabilities accordingly.
- Experience of managing within a complex matrix environment.
- Deep financial and commercial awareness. Demonstrable experience in managing significant financial and resource plans, organizational transformation, and project portfolio management, with a track record of driving results in complex, matrixed organisations.
- Ability to manage and mitigate operational risk effectively.
- Maintains expert knowledge of stakeholder requirements, competitor activities and market trends to influence future direction. Develops and maintains long term relationships with highly critical stakeholders internally and externally.
- Proven team leadership including building, developing and empowering a high performing team.
- Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes.
- Understanding of the HSBC Group and its strategy, structures and processes. Knowledge of the external environment - regulatory, political, competitor and market.
What we offer
The pay range for this role is 22 000 PLN – 31 883 PLN (monthly, gross).
Additional car allowance in the amount of 4786 PLN (monthly, gross).
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.
- Additional bonuses for recognition awards
- Multisport card
- Private medical care
- Life insurance
- One-time reimbursement of home office set-up (up to 800 PLN).
- Cafeteria platform
- Employee assistance program
- Additional contributions to PPK scheme
- Corporate parties & events
- CSR initiatives
- Nursery discounts
- Financial support with trainings and education
- Social fund
- Flexible working hours
- Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
- Online behavioral test (for external candidates only)
- Telephone screen (for external candidates only)
- Interview with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com