Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Head of HSBC Connect, GPS Technology
Business: CIB - GPS Technology
Principal responsibilities
The Head of HSBC Connect – GPS Technology is a senior leadership role within HSBC’s Global Payment Solutions (GPS) Technology function. Based in Guangzhou, China, the role is accountable for the strategic direction, delivery, and operations of HSBC Connect.
This role manages a global team of approximately 600 resources, and reports directly to the Head of Client Connectivity, GPS Technology. It plays a critical part in enabling secure, scalable, and efficient client integration for payments and cash management services worldwide.
• Develop and execute the global strategy for Connect platforms ensuring alignment with GPS business goals.
• Platform Scalability & Security: Oversee the management and modernisation of Connect to ensure high availability, security, and operational resilience.
• Regulatory Compliance & Risk Management: Ensure that the platforms comply with all relevant regulatory standards and operational risk controls.
• Service Performance Management: Oversee service performance, ensuring SLA adherence, minimising downtime, and improving incident management processes.
• Transformation & Innovation: Lead modernisation efforts for the platforms, introducing new technologies and processes to improve efficiency and scalability.
• Collaboration & Governance: Work closely with business and technology teams globally to ensure consistent governance, prioritisation, and delivery of key initiatives.
Requirements
• Extensive experience in senior IT leadership roles, preferably in the payments or financial services sector.
• Deep understanding of Connect technologies.
• Proven success in leading large-scale technology transformation programs.
• Strong knowledge of operational risk, regulatory compliance, and data security standards.
• Excellent stakeholder management skills, with the ability to collaborate effectively with business and technology teams.
• Ability to lead and influence globally dispersed teams in a matrixed environment.
• Strong vendor management and negotiation skills.
• Demonstrated ability to balance technical innovation with operational resilience and risk management.
HSBCTL1/GZ*
About HSBC Technology China
We develop, implement and support software and IT services and processes that allow HSBC to remain at the forefront of high-quality banking systems.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***