HSBC Group

People Function

Hang Seng as one of leading foreign banks in China is committed to service excellence for our customers through effective and efficient people practices. The People Function leads the implementation of the Bank’s people strategy in line with our company priorities and focus. This includes optimising culture and organisation development, talent acquisition and management, succession planning, employee engagement building, as well as performance and reward management.  

We are currently seeking a seasoned HR leader to join this dedicated team in the role of Head of People. The Head of People provides strategic HR leadership to the business to align the people plans with the business strategy and drive the implementation of people processes to enable business performance.   You will provide the Bank’s strategic direction and stewardship for the People Function. This role reports to the Chief Executive & Head of Wholesale, Hang Seng Bank China.

Key Responsibilities:

• As the HR Partner with senior management, provide HR leadership and stewardship to advise, challenge, monitor and report on people strategy(s) execution and operational people matters.  
• Act as a change agent, drive people practices in culture and organisation development, critical capability building, leadership development, talent management and succession planning as well as competitive resourcing strategy.
• Advise the Board and Governance Committees (Remuneration Committee, Risk Committee, Nomination Committee etc.) on related people strategy and policy framework in talent and succession planning, remuneration, culture and behavioral standards, compliance with legal and regulatory requirements to meet corporate governance and serve the best interest of shareholders including the Group.    
• Lead all relevant HR regulatory and compliance matters and the management of operational risks.  
• Be a key advocate to uplift the conduct and culture in the workplace.
• Lead the People Function Leadership Team in the Bank and formulate plans to deliver people strategies across the entity. Build change capacity in the People Function to lead and drive transformation, bring about improvement in service delivery and team productivity through on-going development of HR capabilities and fostering new ways of working.
• Engage and provide input to regional people initiatives, Global HR policy and solutions design and deployment plans, taking into account corporate requirements, commercial considerations and resource deployment to ensure smooth execution across the whole portfolio of business lines in the entity.

• Bachelor or above degree in Human Resources, Business Administration, or related field.
• Minimum of 15 years’ experience in Human Resources, with at least 5 years in leadership role within a financial institution or similar industry.
• Deep functional expertise and mastery of HR competencies including business impact, relationship and consultancy, change management including leading transformation projects and operational excellence.  
• Strong business partnering and customer focus, strategic mindset, seasoned and professional judgement and counsel for the business, empowering team leadership and seamless collaboration with senior management.
• Well versed in all areas of HR practices bringing critical thinking and balanced view to bear on the breadth of business and people challenges, and agile ways of working to navigate through complexities and change with a strong result focus.
• Proven track record in leading the People Function of a large or multinational organization, developing talents, raising standards within the function and improving the profile of People Function within an organization.
• An interpersonal style that elicits trust, open mindedness and co-operation and one that builds inclusive and collaborative working relationships throughout the organisation.
• Strong communication and influencing skills with the stature and credibility to effectively serve the Board of Directors and collaborate with senior business executives across the organisation and manage a multitude of internal, external and regional stakeholders.  
• Strong sense of ownership and service mindset to ensure efficient and effective customer service processes
• Solid understanding of local labor laws, regualtions and best practices in HR management.
• High level of integrity and ethical standards.
• Proficiency in both English and Mandarin.