Job description
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Head of Server Infrastructure Delivery
In this role, you will: ·
• Build the server infrastructure that supports HSBC’s technology services in our Global Data Centres.
• Provide services to our Technology colleagues to reconfigure infrastructure as may be required.
• Lead and Mentor several PODs (over 60 colleagues) to deliver the best service possible in line with HSBC Technology strategy.
• Work with our internal customers to ensure mutually successful outcomes, using your judgement to prioritise delivery and maximise value for the bank.
• Ensure the Delivery PODs have optimised processes, and the tools/automation required to deliver efficiently.
• Collaborate with colleagues in other infrastructure areas (e.g. networks, storage, data centre management) and external parties (e.g. hardware vendors) to ensure joined up delivery of a cohesive set of products.
• Ensure all infrastructure is delivered to the quality standards required to support critical business applications.
• Manage risk and compliance in line with risk appetite of the Bank
Requirements
To be successful in this role, you should meet the following requirements:
• Hold a Bachelor’s degree (or demonstrable experience) in Information Technology, Computer Science, or a related field; advanced degree or relevant certifications preferred.
• Have 12+ Years IT experience with large scale IT Infrastructure fulfilment. Including Linux, Windows, server Hardware, VMware products, networks, storage, data centre installations and automated tools/processes.
• Demonstrate excellent communication, interpersonal, leadership, collaboration and problem-solving skills.
• Be proficient in managing the entire lifecycle of hardware and software, from planning and deployment to maintenance and decommissioning.
• Understand the importance of Customer Success Management
• Be able to understand and interpret technology strategy to ensure all outcomes are aligned and managed appropriately – including the management of risk in line with controls.
• Use commercial skills to understand how technology operates as a business function and ensure financial impact is considered when making decisions.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India