HSBC Group

If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of; “Know Your Customer Analyst”

Role purpose:

Conduct Know Your Customer / Customer Due Diligence /Employment Development Department reviews of existing clients to ensure that the bank knows their customers, and is compliant with all legal, regulatory and internal requirements.

• Improve Financial Crime Compliance and other regulatory and legal requirements by working with the business and the second line stakeholders to understand and manage risk. Make recommendations to retain or exit relationships based on risk.
• Review on-boarding applications and documentation for new to bank customers, new relationships product and services
• Serve as partner with the business in on-boarding and maintaining quality relationships, while mitigating regulatory and legal risk.
• Serve as the CDD Utility for the US, ensuring clients are reviewed and made compliant with current standards at the time of a Material Trigger Event or a scheduled Periodic Review
• Effectively manage Risk in Wealth and Personal Banking while ensuring adherence to all regulatory and compliance requirements.

• Bachelor’s degree in business, related field or equivalent experience desired.
• Proven analytical, organizational, decision-making, communications, lateral thinking, and interpersonal skills.
• Self-motivated, dependable and able to meet deadlines.
• Strong organizational and analytical skills.
• Knowledge of the WPB Customer Due Diligence Procedures preferred.
• Working knowledge of computer software; Word, Excel, Microsoft, Power Point, Access Databases, Teams preferred.

Experience

• +1 year of ability to handle escalations and balance KYC requirements with the customer experience.
• +1 year of knowledge of pertinent Company products, services, processes, operations, regulations and systems impacting WPB.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

At HSBC we offer our colleagues a greater number of days, so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 ***Issued By HSBC Electronic Data Process Mexico Private LTD***