HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Commercial Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.

We are currently seeking a high calibre professional to join our team as a Manager, Revenue Development.

Principal Responsibilities

In this role you will

• Support the development and launch of initiatives to generate new revenue streams for CIB which show a path to min $100m revenue and demonstrate value in 18-24 months, with a clear client path to commercialisation across new markets and/or client sets, and to accelerate go-to-market
• Contribute to and facilitate the experience design process, from customer discovery research and problem statement development to solution prototyping and usability testing, achieving a sweet spot among business viability, customer desirability, and technical feasibility
• Continuously and actively improve customer experience and satisfaction through innovative and evidence-based solutions
• Leverage new growth opportunities to optimise existing revenue streams (collaborating with Strategy and Products)
• Work collaboratively across the SRD (Strategic Revenue Development) Team to extract strategy synergies that drive results
• Ensure the fair treatment of our clients and maintaining a growth mindset culture is at the heart of what we do
• Strong problem-solving, communications, negotiations, team building, project management and planning skills
• Outstanding relationship management, collaboration and influencing skills, and build rapport across the SRD team

To be successful you will need

• A customer-centric mindset and an entrepreneurial profile capable of stimulating innovation and growth through a considered and methodical approach to evaluate opportunities that have franchise and financial materiality for CIB and the group. The successful candidate will understand the CIB banking market globally with experience of external partnerships / M&A. The client insight will span institutional and corporate banking
• Solid experience in experience design and strong understanding of user-centred design principles and methodologies, with a strong portfolio showcasing successful projects
• Stylistically the candidate will have fair intellectual consideration delivered with positive-thinking, high energy and intensity. The candidate will be naturally inclusive and an instinctive collaborator who gets things done across the enterprise, and outside, and is able to drive action
• Strong understanding of the Bank’s businesses, competitive environment in different geographic locations and primary drivers of business value based on customer opportunities
• Strong knowledge of the external environment – regulatory, political, social and cultural, market trends and competitor practices
• Knowledge of major industry trends in Transparent & Embedded Finance, Alternative Business Models, Ecosystems & Partnerships and Emerging Technology

Opening up a world of opportunity
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.