Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Performance Services, Digital Business Services


Performance Services provides HASE COO with dedicated, forward thinking, strategic ad-hoc and operational management support.  Performance Services also deliver and contribute to the definition of necessary policies, processes, procedures, and tools for their implementation and management in the COO Office, as well as drive continuous improvement across the Group COO structure in areas such as Change Execution, Financial Management, Non-Financial Risk, and People.

Should you join us, you will contribute in driving and managing strategic, streamlining and re-engineering initiatives, coordinating in client tax reporting and driving environmental target in ESG at bank level and Digital Business Service level. 

We are currently seeking a high caliber professional to join our department as Assistant Operational Management Manager.

Principal responsibilities

  • Assist in planning and oversight in financial planning and MI reporting.

  • Support the coordination and operations of internal third party management & client tax reporting at Bank level 

  • Assist in driving and tracking bank-wide ESG initiatives

  • Support the Non-financial Risk management & Enterprise Wide Risk Assessment (EWRA)

  • Ensure that all relevant control measures are undertaken to minimize the risk exposure of the Bank by adhering to HASE internal control systems and HSBC Policy/ Standards.  This includes the timely implementation of action items addressing internal and external audit points, as well as any issues raised by the external regulators.

Requirements
  • University degree in any disciplines

  • Experience in banking industry, ideally relevant experience in non-functional risk and quality assurance, business analytics and Environmental, Social and Corporate governance (ESG) 

  • Strong communication, interpersonal and project management skills

  • Good command of both spoken and written English and Chinese 

  • Great growth mindset and resilience to embrace change, overcome challenges and create space for curiosity creativity and connectivity.

  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

 

You’ll achieve more when you join Hang Seng Bank Limited.

www.hangseng.com/careers

https://www.linkedin.com/company/hang-seng-bank/

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited