Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
In this role, you will:
- Be primary responsibility of this role would be to support Production Incidents and own the Incident till closure
- This role requires a thorough, detailed, creative, and sharp analytical candidate who can effectively collaborate with others to identify cause of Production IN and follow up actions until closure of IN
- Responsible for the operation stability, integrity and availability of products and services
- Candidate should be ready to work in UK shift
- Ready to be available for on-call support on rotational basis
- Proactive to perform regular health checks of infrastructures and service
- Proactive to perform monitoring and handle alerts
- Candidate can conduct PIR
- Ready to support deployment and maintenance activities on weekend on rotational basis
- Member should be able to respond to technical queries / requests from team members and customers
- Perform additional duties as assigned by leadership team
- Member should be open to learn tool getting used with in team and bank
To be successful in this role, you should meet the following requirements:
- Production Support Specialist, Oracle Database (SQL and PL/SQL), Websphere Application Servers, Linux
- DevOps tools: GIT, Maven, Jenkins, Ansible, Shell Scripting
- Transfer Agency, Monitoring and Alerting tool
- In addition to the mentioned duties and responsibilities mentioned, the selected candidate should be a self-learner and should have problem solving capabilities.
- The job requires to coordinate with multiple stake holder across region so fluency in communication both verbal and written is must.
www.hsbc.com/careers