HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Delivery Head 

In this role, you will:

• Devise, implement, and oversee performance and reliability strategies across various HSBC WPB product lines.
• Contribute to the overall process improvement of the Performance Engineering discipline within Channels Transformation.
• Design and implement solutions to evaluate and enhance the performance and scalability of API, web, mobile apps, and cloud-native platforms.
• Support the design and evaluation of new tools, frameworks, and techniques to enhance system performance and stability.
• Mentoring team members to foster professional growth and technical skill enhancement, promoting a culture of continuous learning.
• Defining and communicating a clear vision for performance engineering, aligning team goals with broader business objectives.
• Working collaboratively with cross-functional teams to drive performance best practices and influence stakeholders to prioritize performance considerations.
• Leading efforts to identify and implement innovative solutions that enhance performance engineering capabilities.
• Building and maintaining strong relationships

To be successful in this role, you should meet the following requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field; a Master’s degree or relevant certifications (e.g., AWS Certified Solutions Architect, Performance Engineering certifications) is a plus.
• Minimum of 15 years in performance engineering, with a proven track record of leading performance initiatives in complex technology environments.
• Performance monitoring tools (e.g., AppDynamics, New Relic)
• CI/CD tools (e.g., Jenkins, GitLab CI)
• Cloud platforms (e.g., AWS, Azure, Google Cloud)
• Programming languages (e.g., Java, Python, JavaScript)
• Expertise in performance engineering, testing, and tuning microservices/APIs on cloud-based PaaS platforms (Docker, Kubernetes), web/mobile apps (iOS & Android).
• Exposure to industry-standard performance engineering and load testing tools (e.g., JMeter, LoadRunner, Lighthouse).
• Experience in performance tuning through code/config/caching optimization, load balancing, distributed computing, self-healing, and code profiling.
• Strong monitoring, debugging, and root cause analysis skills, with experience using tools like AppDynamics, New Relic, Splunk, and DataDog.
• Proficiency in programming and scripting languages such as Java, Shell, and Groovy.
• Strong stakeholder management and excellent communication skills.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India