Job description
Some careers shine brighter than others
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra-high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening-up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.
We are currently seeking a high calibre professional to join our team as a Premier Relationship Officer.
Principal Responsibilities
In this role you will
Manage client contact and service, including direct customer contact, facilitating a smooth hand over where appropriate, and managing key event reminders to maintain active client contact
Support Relationship Managers with the administration of a range of wealth management solutions
Build and retain a strong knowledge of the Relationship Managers portfolio of clients with the support of analytical tools
Become knowledgeable about HSBC’s Premier banking propositions and be able to assist with the more complex and demanding needs of the Bank’s most affluent customers
Requirements
To be successful you will need
A proactive approach to reviewing client needs, with a view to deepening relationships and delivering superior customer service
Strong organisational skills with previous administrations experience
A flexible and adaptable approach to change and will support others to respond in a similar way
Excellent spoken and written English communication skills
Experience of planning and prioritising their own time effectively, aware of their responsibilities and committed to delivering these efficiently
Opening up a world of opportunity
http://www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.