Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.
Business: Enterprise Technology L3
Principal responsibilities
Influence our vision, strategy, and roadmap to help position HSBC at the forefront of customer experience design
Elevate design quality and practice across the team, mentoring Fullstack/UI developer, championing design thinking, and embedding a culture of excellence and accountability
Lead and expend a global team of UX / UI designers, ensuring the highest standard of craft, clarity and creativity
Ability to translate complex financial services and regulatory requirements into simple, engaging and trustworthy digital experiences
Conduct research and effectively apply data and insights to inform, evaluate, and validate customer experiences that deliver real value, ensuring the voice of the customer is embedded in every decision
Obsess over the details of UX, content, visual and interaction design, consistently pushing boundaries to create innovative, inclusive, and elegant experiences across all stages of the product development lifecycle
Realise the benefits of consistency and scalable design practices to deliver high quality experiences for diverse customers, championing a culture of inclusivity and valuing differences
Influence and collaborate with a diverse range of Stakeholders to build trusted relationship, leading to stronger collaboration within projects to align goals and delight our customers
Requirements
Proven experience designing digital products and services, with strategic responsibility and impact or connecting decisions to business and customer goals
A strong portfolio showcasing world-class product design across responsive and native platforms, with clear user and business outcomes
Expertise in Figma, design systems, prototyping, and core UX disciplines including research, content design, testing, visual and interaction design, and information architecture
Experience in complex, regulated environments—ideally financial services
Working knowledge of accessibility standards and inclusive design
A collaborative, cross-functional mindset with the ability to build trust across geographies and in global contexts
Demonstrate a capability for writing native UK English as part of your product design skill set
Confidence mentoring others and contributing to a culture of growth and excellence
Capable to work with backend engineer and UI devleoper to implement the UX design.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***