HSBC Group

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Our GCIO organisation plays a critical role for the bank. This team partners with the businesses to build the platforms, systems, and products that our customers use every day. This team keeps people’s money and data safe, and are at the forefront of driving innovation for our businesses, customers, and colleagues.

We are currently seeking a high calibre professional to join our team as a Senior Engineer.

Principal Responsibilities

In this role you will: 

• Deliver and provide support on IBM I system infrastructure configuration, in-house utilities setup, tape/backup configuration setup, and software products installation for system provisioning or user fulfilment requests delivery
• Deliver firmware, microcode, fix release on hardware or software products
• Manage and deliver regular IBM I system maintenance for IPL, patching and backup related housekeeping activities for HSBC business services to fulfill relevant service governance controls
• Deliver and provide support on IT projects in good quality accordingly to project schedule
• Understand user requirements, evaluate alternative options and to provide technology solutions based on given constraints.
• Provide consultancy and support in response to queries from users, operations and IT teams
• Provide investigation and support on incident/problem issue raised during system maintenance period
• Provide on-call rota support outside normal business hours, take an accountability and responsibility to identify the cause and provide resolution in case of any issue arise
• Follow standard HGSH best practice as laid out in HGSH procedures and design documents for the product and system and in accordance with general mandatory training when implementing new software / undertaking processes, as advised to the Supplier Personnel

To be successful you will need:

• University degree in computer science, information technology or a related discipline
• Solid experience in iSeries Operating System & Work Management skill.  Experience/Knowledge on BRMS product, iSeries programming and Ansible development would be an advantage
• Knowledgeable in Change, Incident and Problem management processes, ideally using Service Now
• Maintain can-do attitude and stay positive towards challenges
• Able to work in flexible working hours
• Strong sense of ownership and accountability
• Strong analysis and problem-solving skills
• Strong interpersonal, communication and presentation skills with good command of written and spoken English

Opening up a world of opportunity

http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.