Job description

Some career choices have more impact than others.

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.


The Senior Manager, Risk Culture plays a critical role in enhancing and embedding a strong risk culture across the organisation. This role supports the Head of Risk Culture and Chief Risk & Compliance Officer (CRCO) in implementing the risk culture self-assessment, facilitates risk culture uplift activities, and provides strategic advice and guidance to businesses and functions within the organisation, while also sharing expertise with other markets in the Region. The role partners closely with senior stakeholders and contributes to the continuous improvement of risk culture measurement and insights to meet business, regulatory (CPS 220 Risk Management) and organisatonal needs.


Responsibilities:

  • Lead the implementation and continuous enhancement of the risk culture self-assessment methodology and approach across the organisation. 
  • Coordinate the governance, data validation, analysis and reporting outcomes of aggregated risk culture self-assessment results to Executive and Board risk committees. 
  • Design and deliver training, tools and guidance to uplift risk culture capability across the organisation, including workshops and one-on-one coaching where appropriate.
  • Provide tailored guidance and trusted advisory support to businesses and functions to strengthen their risk culture practices. 
  • Maintain strong collaborative relationships with stakeholders across the organisation and the Head of Risk Culture to ensure effective escalation of information to drive decision making.
  • Monitor external trends and emerging best practices in organizational culture and behavioural risk, translating insights into opportunities for continuous improvement.
  • Contribute to the development and development and evolution of the risk culture strategy, including measurement frameworks, capability uplift initiatives, and stakeholder engagement plans.
Requirements

Requirements:

  • Typically, qualifications would include an undergraduate or post-graduate degree in Business or Finance related fields (e.g. Legal, Audit, Risk
  • Management or Human Resources) and/or behaviour (e.g. Psychology or behavioural science). 
  • A strong background or understanding of risk management or compliance, particularly frameworks, governance structures and regulatory expectations related to risk culture (Prudential Standard CPS220 Risk Management).
  • Experience in risk culture, conduct, behavioural risk, or organisational development within a complex or regulated environment.
  • Demonstrated strength in written communication and the ability to translate complex data and insights into clear, concise reports, dashboards, and executive-level presentations.
  • Strong stakeholder engagement and influencing skills, including experience engaging with senior Executives and Board-level committees to drive risk culture-related outcomes. 
  • Proven ability to design and implement new ideas, frameworks, methodologies, workshops, training sessions and tools to uplift capability and drive behavioural change.
  • Comfort working with ambiguity and evolving priorities, with a proactive mindset and strong problem-solving skills.


Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

Learn more about careers at HSBC Australia –  https://www.hsbc.com/careers/where-we-hire/australia

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited.  Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.

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