Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening
up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.
We are currently seeking a high calibre professional to join our team as a Senior Officer, Regional Fund & Discretionary Services.
Principal Responsibilities
In this role you will
- Support all Funds order processing such as order placement to Fund House and settlement, provide operational support and services for Funds end to end processing
- Monitor and ensure orders are delivered to Fund Houses/Transfer Agents before cut-off time and provide accurate and quality work to minimize operational loss, reversal rate and complaint cases
- Handle exceptions and problem cases under advice and supervision of manager and report irregularities and issues to supervisor promptly and accurately
- Arrange payment settlement with client and counterparties and provide quality services to internal and external clients in accordance with all group standards
- Follow up independently with queries raised, escalating to line manager where appropriate and back up other Colleagues of the team in accordance with back up arrangement as advised by managers
- Proactively seek out opportunities to assist other team members and learn other tasks to become familiar with the full Unit Trusts operations flow
- Ensure compliance with all relevant internal control documents and external regulatory requirements and ensure the service level on various tasks
- Assist the development and implementation of initiatives to enhance service quality and operational efficiency, proactively initiate enhancement in job processes and support in system enhancement and ad hoc projects
Requirements
To be successful you will need
- Excellent knowledge of the bank’s various funds products
- Able to multitask and prioritize work at a fast-paced environment and appropriately balance quality and quantity of work
- Must be able to work within tight deadlines and able to work very independently whilst being part of a larger team
- Excellent communication skills, strong numerical and analytical skills and good problem-solving and interpersonal relationship skills
- Knowledge of funds operations particularly from distribution side of business and familiar with the securities market and banking practice
- Proficiency in English and Chinese
Opening up a world of opportunity
http://www.hsbc.com/careers
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Issued by The Hongkong and Shanghai Banking Corporation Limited.