HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Project Manager - CLIENT CHANGE ONBOARDING TKH.

Principal responsibilities

• Drive the successful delivery, providing end-end project leadership, planning and collaboration with internal and external stakeholders, and post implementation support for client onboarding activities.
• Face off to clients ensuring a consistent client experience for all locations
• Create and maintain detailed and pragmatic project plans including identification of the critical path for complex changes.
• Ensure an effective and appropriate project governance structure is in place and applied
• Proactively challenge the status of risks / issues to ensure the appropriate mitigation / remedial plans are in place.
• Identify, capture, understand, communicate and regularly assess the major risk and issues associated with key deliverables in line with the governance structure
• Identify, understand and manage the inter-dependencies of changes both internally and externally.
• Proactively manage changes to scope of deliveries, identify potential crisis, and devise contingency plans.

• Liaise with Product, Operations and IT teams as appropriate to ensure any deliverables dependent on these functions are on track to complete in line with agreed timeframes.
• Support, lead, coordinate to ensure change requirements are appropriately gathered, documented and signed off.
• Encourage a positive working environment across disciplines and teams, resulting in stronger alignment.
• Identifies opportunities for improvements and suggestions for change.
• Experience of leading teams, supporting team development, capability uplift and performance management.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.