HSBC Group

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Senior Strategic Cost & 3rd Party Spend Manager.

Principal Responsibilities

WPB Chief Operating Officer (COO) - Chief of Staff (CoS) provides dedicated, forward thinking, strategic as well as ad-hoc business management support. This includes interacting with senior executive leadership teams across HSBC. 

Supporting the Head of Cost Management Units, this role holder is responsible for providing:

• Central support into various WPB COO - CoS workstreams on strategic cost management and cost management discipline with particular focus on 3rd party spend including non-permanent workforce
• Manage a robust governance process for effective cost management, including but not limited to, the approval of contractors, consultants and service providers
• Challenge senior stakeholders to ensure effective cost management practices are considered
• Analyse, interpret and report data, to provide insight in to how the organisation is operating / changing
• Driving efficiency throughout WPB organization supporting achievement of annual plan and positioning HSBC for long-term
• Preparation for and follow up from a number of executive and management committee/governance forums, including covering costs management for wider WPB etc
• Providing robust financial planning, management, tracking and reporting, with Global WPB Finance
• Lead/participate in business planning and strategic activities which may involve financial, technological and resource planning; and coordinate with relevant stakeholders as needed
• Manage interlocks with key stakeholders with the wider WPB teams, to align business management and governance practices, and to support global WPB COO - CoS initiatives
• Facilitate and support senior management decision making by collecting and presenting management information, performance information, analytics, forums and stakeholders feedback as needed
• Project Management of ad-hoc assignments
• Ensure accurate and timely delivery of management reports on key initiatives and projects that are being undertaken and actively engaging senior stakeholders
• Provide business management and support overall delivery of WPB COO - CoS activity
• Supporting the WPB COO - CoS on Financial Management related matters such as FRP and identifying cost opportunities, review / challenge WPB financials, both direct and indirect costs (e.g. FRP, targets, actuals)
• Undertake cost benefit analysis, where applicable, to justify changes and recommendations
• Develop and implement effective and efficient ways of working within the function
• Continuously improve the engagement and communication experience across WPB COO colleagues and wider WPB stakeholders

• Able to work independently and have the gravitas and acumen to work with Senior Management.  The role holder should be confident to challenge stakeholders where appropriate
• Strong financial analytical background and proven ability in financial/analytical reasoning (e.g. using KPIs), including being able to contextualise financial data into business activities and conclusions
• Vendor / supplier cost management skills (consultancy costs in particular) preferred
• Able to manage large volume of weekly requests and multiple stakeholders
• Strong understanding of HSBC structures, processes and objectives across the Group
• Strong understanding of WPB business – functionally, financially and operationally preferred
• High level of personal drive and motivation to ensure delivery of a broad range of outputs simultaneously across HSBC
• Proven experience of positive, challenging interactions with senior stakeholders across the business
• Proven ability to articulate complex issues concisely and in simple language to support problem analysis
• Outstanding relationship management, collaboration and influencing skills
• Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels across the Group
• Proven experience of motivating and influencing others to deliver exceptional performance and long term results
• Practical experience of major business transformation activities
• Proven abilities in working across cultures
• Proven ability to provide new and enriched insights which helps with enriched business decision making
• Experience in managing a wide range of projects

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

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Issued by The Hongkong and Shanghai Banking Corporation Limited.