Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Project Manager

In this role you will:

  • Design and manage the product strategy, building stakeholder buy-in around the plans, commitments, and changes.
  • Lead & manage Product Roadmap, Governance calls, prepare deck and walkthrough Deck with stakeholders.
  • Work with Central HSBC Product Owners, Service Owners on platform benefits, capabilities and high-level solution design to ensure product activates are aligned to wider strategic objectives. Manages the licensing, audits compliance, manages the ServiceNow relationship.
  • Defines systems development projects which support the organization’s objectives and plans.
  • Design components using appropriate modelling techniques following agreed architectures, design standards, patterns, and methodology. Identifies and evaluates alternative design options and trade-offs.
  • Designs, codes, verifies, tests, documents, amends, and refactors complex programs/scripts and integration software services.
  • Provides reports on progress, anomalies, risks, and issues associated with the overall product / modules & workflows. Reports on system quality and provides specialist advice to support others.
  • Manages user experience evaluation of systems, products, or services, to assure that the usability and accessibility requirements have been met, required practice has been followed, and systems in use continue to meet organizational and user needs.
  • Provide planning, direction and support for new releases and deployments, leading the development / transformation pipeline.
  • Conduct risk assessment and develop mitigation plans for ServiceNow services and projects.
  • Maintain all documentations for deployment, maintenance, upgrades, and problem resolution activities.
Requirements

To be successful in this role, you should meet the following requirements:

  • Experience in Product / application development with hands on experience working in ServiceNow application.
  • Demonstrated experience designing and implementing product strategy.
  • Demonstrated experience designing and developing process-based solutions.
  • Demonstrated experience building user case processes and workflows.
  • Ability to transform Business Requirement into Business Process, End to End experience of ServiceNow -based application design and implementation.
  • Well versed with class hierarchy, Update set hierarchy, data layer, flows, UI Action /policy, deployment, Integration, SOAP Service, implementation in ServiceNow
  • Must have good exposure to Agile Scrum practices and methodology.
  • Strong Core Java development experience
  • Excellent verbal, active listening, and written communications skills along with demonstrated facilitation skills.
  • Proven analytical and problem-solving skills.
  • ITIL experience
  • Application & Infrastructure Architecture (design & development) understanding

Job Location - Pune & Hyderabad

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India